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Friedman's Appliances

4.5

About this business

Locally owned, family-operated major appliance store. We focus on home appliances exclusively to serve Knoxville homeowners, designers and builders. 

Location details

9296 Kingston Pike, Knoxville, TN, 37922, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5429 reviews
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Brenda Hodson's profile image
Brenda Hodson 
recommend  Recommended
6 years ago

Love my Speed Queen washer! Christina Esposito was a great help in her knowledge and helping me choose which washer would best fit my needs. I’m actually keeping caught up on the laundry because I love using the new washer. The guys who did delivery and set up were very helpful and kind. Thank you Friedman’s and I will be using you in the future ! 

Business response:

Thank you, Brenda, for your recommendation. We love that you are loving your new washer! We look forward to serving you with your future appliance needs, too. 

Don Smith's profile image
Don Smith 
7 years ago

Great experience! Easiest appointment in our house building project! Thank you for our wonderful experience in your store. We will certainly be back for our future appliance needs. 

Business response:

Thank you, Don, for taking time to write a review. We look forward to serving you with your appliance needs. 

Debra Sparks's profile image
Debra Sparks 
7 years ago

I am so impressed with the incredible service we experienced. Our salesperson Christina Esposito went above and beyond on 2 separate occasions, even personally delivering a replacement part and on another occasion going out of her way to ensure we had our appliance in time for an event! Their prices are comparable and the quality of products sold there are excellent. But it’s all about the service!!!! We will only shop at Friedmans now and we highly recommend this company and Christina! 

Business response:

Thank you, Debra! We do appreciate your business, and we will pass your note along to Christina. 

Rob Breckenridge's profile image
Rob Breckenridge 
7 years ago

It's not everyday you find a salesman who will help you load up your new refrigerator when it's 90's outside! Thomas was great and has been for all of our purchases, HIGHLY recommended! 

Business response:

Thank you, Rob, for the recommendation! We appreciate your business, and we'll pass your note along to Thomas. 

Rachel Reed's profile image
Rachel Reed 
8 years ago

Love my speed queen washer and dryer, thanks Friedman's. 

Business response:

You are welcome! We are so glad you love it (we knew you would). Thank you for the 5-star review. 

Shae Seeber's profile image
Shae Seeber 
8 years ago

I have been so many places for appliances and no one has the knowledge like the employees at Friedman's appliances! I absolutely love my GE dishwasher that Debbie found me. It is the best dishwasher I have ever owned. My drawer microwave with the warming option is amazing too. I use it all the time. And I can't say enough about the Frigidaire sidekicks not smudging. I highly recommend this local business!!! 

Business response:

Thank you Shae for such a wonderful review and recommendation! We are thrilled you are happy with your appliances. 

Jeff Bright's profile image
Jeff Bright 
8 years ago
Steve TenHagen's profile image
Steve TenHagen 
10 years ago
Kathleen Callen's profile image
Kathleen Callen 
10 years ago

So disappointed in Friedman's Appliances. I try to buy local as much as I can but this has taught me that it is better to go with a national store. Even after they sent one of their staff to measure the space for a new stove they ordered the wrong stove. When it came it (delayed I might add) it didn't fit. Their response? Hire someone to cut a hole in the counter. Friedman's tried to sell a warranty that the company was giving for free at the time of purchase. Clearly the staff are untrained, unprofessional, and uncaring. No... read more

Business response:

I’m sorry to hear about your disappointment. Each customer is important to us and I’m sorry you didn’t get the attention you both deserved and paid for. I’d love to apologize to you in person and even have the opportunity to make up for your inconvenience. My name is Russell, I’m the owner and I’m here daily. Please call me. (865) 693-4344 

Frequently asked questions about Friedman's Appliances

How is Friedman's Appliances rated?

Friedman's Appliances has a 4.5 star rating with 429 reviews. 

When is Friedman's Appliances open?

Friedman's Appliances is closed now. It will open at 9:00 a.m. 

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