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Frenchies Frozen Yogurt Lounge
- Coffee & Tea
- Winchester, VA
About this business
Self serve frozen yogurt with 10 rotating flavors with over 50 wet and dry stoppings.
Location details
555 Adams Dr, Winchester, VA, 22601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I came in today to have my SUV fully detailed inside. I was very happy with the quality of their work as well as the politeness of the people that work there. I would highly recommend! Thanks so much for the excellent job!!!
My car is getting damaged by this car wash. I contacted management a few months ago when I first noticed scratches. I went through today at 3pm and my car is scratched even more. I don't recommend going to this car wash if you have a nice car you take care of. I will be contacting management once more.
Business response:
Thanks for the reply Ms. Dent. We have an anti-collision system in our wash tunnel that automatically turns off the wash tunnel to prevent a collision at the exit end of the wash tunnel. If a customer does not exit the wash tunnel or if there is a wrap around, the wash tunnel will automatically be turned off. Upon exit of that vehicle, the wash tunnel will turn back on automatically. I'm sorry that you did not receive the response you were hoping to hear from the on site manager. Once again, if you would like to come and tak... read more
Well I took my 2016 Dodge Dart there and spent 55 dollars on the lava express wash and interior package. When the car was finished it looked like they didn't touch the front of the car and had bug guts everywhere. Told a manager and got a free one. Well today I took the car back and they didn't dry it so it was spotted, the Windows all around the car look like a 5 year old did it. I don't know what managements issue is with their training style but it is horrible... I will never come back until they get people that know what... read more
Business response:
Hello Mr, Taylor, I'm sorry to hear that you had a disappointing experience here at 5 Star Auto Spa. It sounds like the express service area has not been up to standards for your last 2 visits. Please contact a manger at your earliest convenience and we can try and resolve any issues you had with your service. A manager can be reached at (540) 667-6661.
The quality of cleaning has gone downhill. I went today and got exterior/interior cleaning. Outside was decent. Inside was vacuumed fair, but none of the door trim was cleaned at all. And my daughter spilled a milkshake getting out of the car in their building. I asked for a rag and cleaned up what I could figuring they would help wipe the rest (since that is their job...). They never even touched it.... The girl who drove it up asked how it looked while she was walking away. Never even gave me a chance to look it over....
Business response:
I'm sorry to hear that you had a disappointing experience here at 5 Star Auto Spa. We always strive to make sure everyone leaves happy with their purchased service. Please contact a manager at your earliest convenience at (540) 667-6661 and we can attempt to resolve any issues you had with your purchased service.
Everyone at Frenchies is happy to see you and the ice cream is great! Tons of toppings to choose from. The car wash staff is awesome too. They help keep my vehicles clean and don't charge an arm and a leg for it. Highly recommend.
Good car wash if you want it done quickly. I think they do a decent job
Me encanta ir aya porqe yo creo q es el mejor lugar para aserle cambie de aseite atu carro es barato y ademas te regalan un cupon para labar tu carro yo digo q es el mejor q tenemos aqi en winchester virginia
Always bring my vehicle here, gets it clean and love getting tokens for the vacuum. It's great to get yogurt for my son too.
Business response:
Thanks for the great review Jennifer! Please let us know if there is anything we can do in the future to make your experience better!
I got the Basic Express package for my Ford Explorer. Nice attention to detail on the cleaning. Inside and out were clean. Only complaint was they charged me an extra $4 for an SUV.
Business response:
Thanks for the great review Mike! Please let us know if there is anything we can do in the future to improve your experience!
Frequently asked questions about Frenchies Frozen Yogurt Lounge
How is Frenchies Frozen Yogurt Lounge rated?
Frenchies Frozen Yogurt Lounge has a 4.2 star rating with 586 reviews.
When is Frenchies Frozen Yogurt Lounge open?
Frenchies Frozen Yogurt Lounge is closed now. It will open on Monday at 9:00 a.m.
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