Frenchies Frozen Yogurt Lounge's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Frenchies Frozen Yogurt Lounge

4.2

About this business

Self serve frozen yogurt with 10 rotating flavors with over 50 wet and dry stoppings. 

Location details

555 Adams Dr, Winchester, VA, 22601, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2586 reviews
Select a rating
Andrea Kidwell's profile image
Andrea Kidwell 
7 years ago

always love going here and has been my #1 choice for car wash and detailing 

Amy Walk's profile image
Amy Walk 
7 years ago

Wow. I knew the cleaning quality had gone down hill here but today really took the cake. $44 for interior/exterior and I walk away with a dirtier interior than what I came in with. They didn’t wipe the inside down, and threw the rugs that were on the floor on the back seat. They did that and never touched the back seat with a vacuum. I didn’t realize until I came home and moved the rugs to find this mess. Next time I guess I can just give my money away. 

Business response:

Thanks for leaving us a review Amy. We're terribly sorry that you had a disappointing experience on your last visit to our facility. We always strive to make sure everyone leaves happy with their purchased service. We would love to have an opportunity to try and address any issues you had with your service. Please contact us at (540) 667-6661 at your earliest convenience. Thanks! 

James Conner's profile image
James Conner 
7 years ago

Took my truck to have it cleaned and it looks worse than it did when I took it. I've had multiple issues this year with this place. I will never bring my vehicles back again. I have spent a lot of money here with window tint on all my trucks and it started to pull off. I'm just done with them... 

Business response:

Thanks for leaving us a review James. We're terribly sorry that you had a disappointing experience on some of your last visits to our facility. We always strive to make sure everyone leaves happy with their purchased service. We would love to have a…See More 

Kathryn Poklar's profile image
Kathryn Poklar 
7 years ago

27 dollars for interior and exterior. It doesn’t even look vacuumed. There is dirt on the middle console as if it wasn’t wiped down at all. Very disappointed 

Business response:

Thanks for leaving us a review Kathryn. We're terribly sorry you had a disappointing experience on your last visit. We always strive to make sure everyone leaves happy with their purchased service. We would love to have an opportunity to try and address any issues you had with your purchased service. At your earliest convenience, please contact us at (540) 667-6661. Thanks! 

Diana Leigh's profile image
Diana Leigh 
7 years ago

Took our car there after we got back from our beach trip. Love this place and would definitely recommend to friends and family! Great customer service and did a really thorough job 

Brenda Kline's profile image
Brenda Kline 
recommend  Recommended
7 years ago

My first time at 5 Star, very impressed with customer service. Will be back! 

Deborah Haines Spence's profile image
Deborah Haines Spence 
recommend  Recommended
7 years ago

Great service and reasonable prices! 

Paula Burge Morgan's profile image
Paula Burge Morgan 
7 years ago

$84 and my car was still not vacuumed in backseat, console and backseats And my car was hardly dirty...I complained to the manager and she told me I should UPGRADE!! Told me that they do not give refunds and the washer tore off my license plate. Last time EVER!! 

Business response:

Thanks for leaving us a review Paula. We're terribly sorry you had a disappointing experience on your last visit. We always strive to make sure everyone leaves happy with their purchased service. We would love to have an opportunity to find out some more details about your services. At your earliest convenience, please contact us at 540-667-6661. When calling please ask for Megan or Hong. Thanks! 

Tonya Bly's profile image
Tonya Bly 
recommend  Recommended
7 years ago

Always a great wash and detail! Relaxing atmosphere 

Frequently asked questions about Frenchies Frozen Yogurt Lounge

How is Frenchies Frozen Yogurt Lounge rated?

Frenchies Frozen Yogurt Lounge has a 4.2 star rating with 586 reviews. 

When is Frenchies Frozen Yogurt Lounge open?

Frenchies Frozen Yogurt Lounge is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com