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Freeway Insurance

4.8

About this business

Are you looking for cheap auto insurance in Humble, Texas Let Freeway Insurance find the best insurance rates for you. 

Location details

20030 US-59 Ste A, Ste a, Humble, TX, 77338, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.8602 reviews
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Amanda E.'s profile image
Amanda E. 
2 years ago

I've been with Freeway since I moved to Chicago back in 2019. Just called today to renew my policy. I didn't have to wait long before I was able to speak to Hector. He was very friendly and professional and the whole thing didn't last more than 10 minutes. Very much recommended! 

Deborah F.'s profile image
Deborah F. 
2 years ago

My name is Deborah Fransaw, I went to this location, 342 FM 1960 W in Houston, talk tp Angel Cardenas, he was very helpful, I went to another location before going there and was given a higher quote for the same insurance company so go by get the help you need, ask for Angel. 

Loraine G.'s profile image
Loraine G. 
2 years ago

Nadine the customer service agent was so rude and wasted hours of my time while I was ill, giving me the run-around and purposefully wasting my time. Telling me to call the company directly in order to cancel my policy, then the company said no... the agent is supposed to help you with that? How disrespectful?? I had anxiety so bad after hours on the phone with my issue still unresolved. I finally called the corporate office and the BBB file a complaint! I had it and figure I had to speak up because the lack of respect, know... read more

JoAnn D.'s profile image
JoAnn D. 
2 years ago

PEOPLE, PLEASE, PLEASE DO NOT GET YOUR VEHICLE (s) INSURRED WITH THIS AWFUL PLACE. I'VE JUST SEEKING LEGAL REPERSENTATION TO GET "ALL" MY REFUND BACK FROM THESE "SCAMMERS"...YES, I SAID WHAT I SAID..."SCAMMERS". PURCHASED INSURANCE (online)ONE DAY, DECIDED I DID'NT WANT THE CAR, SO I CALLED TO CANCELLED THE INSURANCE ON THE VEHICLE (2) DAYS LATER. KEPT BEING TOLD ALL SORT OF LIES AND BULLS**T FROM CUSTOMER REPS OUT OF STATE. IT WAS, AND STILL "IS" HELL. WHEN I FINALLY SAID TO SOMEONE I WILL BE SEEKING LEGAL REPERSENTATION ... read more

Phillip's profile image
Phillip 
2 years ago

melissa at 1205 waldron road in corpus christi was an amazing help with finding a policy that was within my budget, when i didnt understand something she took the time to help me understand and answered any questions i had about my policy options. would definitely come back to freeway to find more cheap policy quotes with this quality level of customer service! 

Arthur N.'s profile image
Arthur N. 
2 years ago

Texas location is terrible to deal with. Prices are not necessarily the cheapest but competitive. I ended up renewing with a different agency due to Freeway's fees and complete lack of agent's customer service. The initial phone handling is a facade of superior customer service. It's not them who assists with policies. I was hoping to continue using them for extended period of time. It's simpler to deal with insurance directly.  

ris j.'s profile image
ris j. 
2 years ago

Bobbie was quick and very helpful with my auto insurance! Thank you again. 

Setaga W.'s profile image
Setaga W. 
2 years ago

my name is setaga wade and I was struggling with trying to find insurance with sr-22 filling and merril McKnight in the sumter branch was so helping very well spoken and friendly excellent customer service skills 

Adrian G.'s profile image
Adrian G. 
2 years ago

God helped out by Kiana she did a great job and I got an awesome price lowest yet !!!!  

Frequently asked questions about Freeway Insurance

How is Freeway Insurance rated?

Freeway Insurance has a 4.8 star rating with 602 reviews. 

When is Freeway Insurance open?

Freeway Insurance is open now. It will close at 6:00 p.m.  

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