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Freeway Insurance

4.8

About this business

Are you looking for cheap auto insurance in Humble, Texas Let Freeway Insurance find the best insurance rates for you. 

Location details

20030 US-59 Ste A, Ste a, Humble, TX, 77338, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.8602 reviews
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Daniela R.'s profile image
Daniela R. 
a year ago

TRABAJÉ PARA ESTA COMPAÑÍA, ATENCIÓN A MI ADVERTENCIA. Compañía absoluta de basura. Freeway NO está aquí para trabajar para usted, los agentes simplemente se basa en comisiones. Las tarifas son “decentes” solo cuando no agregues ninguno de sus productos adicionales!!! LES IMPLORO QUE REVISEN SU RECIBO PARA ASEGURARSE DE QUE ACEPTO Y PAGÓ TODO LO QUE NO SEA SU “POLIZA DE AUTOMÓVIL” Además de eso, es casi imposibleeee localizar a alguien que sea local para ayudarle. 9.9/10 veces que llame terminará hablando con alguien fuera d... read more

Daniela R.'s profile image
Daniela R. 
a year ago

I WORKED FOR THIS COMPANY, HEED MY WARNING. (((EN ESPAÑOL TAMBIÉN))) Absolute garbage company. Freeway is NOT here to work for you, they are merely based off commission. Rates are decent as long as you do not add any of their additional products!!! I IMPLORE YOU TO REVIEW YOUR RECEIPT TO ENSURE YOU AGREED TO AND PAID FOR EVERYTHING OTHER THAN YOUR “AUTO POLICY” on top of that, it is nearly impossible to locate someone who is local to you. 9.9/10 times you call you WILL end up speaking with someone out of California who cann... read more

Sarah P.'s profile image
Sarah P. 
a year ago

Jesse with Freeway Insurance is a life-saver! I could not have done this without him! His customer service, industry skills, and helpfulness far exceed any other insurance agent, etc that I have ever had. Very, very highly recommended as he went above and beyond for me. Thank you so much again Jesse!  

D’ L.'s profile image
D’ L. 
a year ago

Melissa was very patient and helpful much appreciation no complaints to her my only issue was online receiving my quote was different to what i was told. Lonestar came out $154.08 online but talking to her it came out +$250 and I'm not upset really because I still received a good quote due to Melissa help but I didn't need to be advertised with false info. 

Steve A.'s profile image
Steve A. 
a year ago

I normally go through Jerry.com to get my insurance but I was on the phone for 3 hours with them trying switch my insurance. Very frustrating. I then called Freeway insurance and an Agent by the name Yenni heard the frustration and helped me tremendously to resolve my insurance needs. She was patient and when I was on hold kept reassuring me that she was still there assisting me. Most importantly took extra time to make sure it received the lowest payment and the best coverage. I really was impressed with the overall experie... read more

perry w.'s profile image
perry w. 
a year ago

They don't answer their phones. On hold for 59 minutes and counting right now... 

Robert W.'s profile image
Robert W. 
a year ago

HORRIBLE customer service. Called for a quote, was told I'd get a call back...never happened. I called again only to be given someone else's information and when I pointed out their stupidity, I was transferred straight to a survey. STAY AWAY!! At least the General and Direct Auto have personable representatives that know what they are talking about and aren't people off the streets that can only follow scripts. Terrible insurance company!! 

Porcha M.'s profile image
Porcha M. 
a year ago

Jason V was a great help! I called within 15 mins of closing time and did everything he could to solve my problem! Great customer service  

isaiah J.'s profile image
isaiah J. 
a year ago

Hi this is Isaiah Johnson the customer service was awesome the person that was servicing me was Cynthia Rascon 

Frequently asked questions about Freeway Insurance

How is Freeway Insurance rated?

Freeway Insurance has a 4.8 star rating with 602 reviews. 

When is Freeway Insurance open?

Freeway Insurance is open now. It will close at 8:00 p.m.  

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