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Freddy's Frozen Custard & Steakburgers is more than your traditional American hamburger restaurant. Often voted best burger, best hot dog, best fries, and best dessert in Lubbock, TX. Freddy's uses premium quality ingredients to prepare your food fresh, after to you order it. And while Freddy's rich and creamy frozen custard has many of the characteristics of ice cream and frozen yogurt, it is actually a smoother and richer product thanks to a churning process that minimizes ice crystals and excess air.
6208 19th St, Lubbock, TX, 79407, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Good food, nice clean place, no complaints. Sometimes it takes a while to get your order placed. Seems to depend on how many people are working, and who. Overall, it's a good place to eat.
The � I had was very tasty...French � were thin and just as good..can't wait to visit there again..
Business response:
Belia, we're thrilled that you're a Freddy's fan! We look forward to serving you again.
We made order in the drive thru at 5:10PM, they got it ready and handed it to us at 5:45PM for a #5 Patty melt meal!!!! 5 or 6 cars passed...lesson, do not get Patty melt meal at Freddys 19th street..
Business response:
Greg, we appreciate your visit and sincerely apologize for your extended wait time in the drive thru. We absolutely value your time and strive to deliver fast, friendly service. Please allow us to make this right with you! In the interest of your privacy, we ask that you send your contact information through our website at freddysusa.com/connect.
Good food, good people............................
Business response:
Darryle, we're thrilled that you're a Freddy's fan! We look forward to serving you again.
We waited 5 min for anyone to notice us. I had to go around the side for them to see us. The cashier never smiled and practically slammed the plate down in front of my coworker. The fry guy touched his hat an clothes with gloves on and never changed them. The dining room was dirty an the bathroom was worse and out of paper towels. The cashier was cutting and rolling up pumpkin pie in paper without gloves. Won't go back to that one.
Business response:
Ashley, we appreciate your recent visit to Freddy's and value your feedback. We are very sorry your Freddy's experience was disappointing and would appreciate an opportunity to reach out and make it right with you! Please take a moment to send us the details of your visit at www.FreddysUSA.com/connect.
Freddy's Frozen Custard & Steakburgers has a 4.2 star rating with 1,017 reviews.
Freddy's Frozen Custard & Steakburgers is closed now. It will open on Monday at 9:00 a.m.
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