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Freddy's Frozen Custard & Steakburgers

4.1

About this business

Location details

6208 19th St, Lubbock, TX, 79407, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,109 reviews
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Nancy Berryman's profile image
Nancy Berryman 
9 years ago
John Reid's profile image
John Reid 
9 years ago

Good food, nice clean place, no complaints. Sometimes it takes a while to get your order placed. Seems to depend on how many people are working, and who. Overall, it's a good place to eat. 

Sharla Diane May's profile image
Sharla Diane May 
9 years ago
Belia Martinez's profile image
Belia Martinez 
9 years ago

The � I had was very tasty...French � were thin and just as good..can't wait to visit there again.. 

Business response:

Belia, we're thrilled that you're a Freddy's fan! We look forward to serving you again. 

Greg Sinyor's profile image
Greg Sinyor 
9 years ago

We made order in the drive thru at 5:10PM, they got it ready and handed it to us at 5:45PM for a #5 Patty melt meal!!!! 5 or 6 cars passed...lesson, do not get Patty melt meal at Freddys 19th street.. 

Business response:

Greg, we appreciate your visit and sincerely apologize for your extended wait time in the drive thru. We absolutely value your time and strive to deliver fast, friendly service. Please allow us to make this right with you! In the interest of your privacy, we ask that you send your contact information through our website at freddysusa.com/connect. 

Darryle Yeater's profile image
Darryle Yeater 
9 years ago

Good food, good people............................ 

Business response:

Darryle, we're thrilled that you're a Freddy's fan! We look forward to serving you again. 

Lyman Arviso's profile image
Lyman Arviso 
9 years ago
LD Brown's profile image
LD Brown 
9 years ago
Ashley Fuller's profile image
Ashley Fuller 
9 years ago

We waited 5 min for anyone to notice us. I had to go around the side for them to see us. The cashier never smiled and practically slammed the plate down in front of my coworker. The fry guy touched his hat an clothes with gloves on and never changed them. The dining room was dirty an the bathroom was worse and out of paper towels. The cashier was cutting and rolling up pumpkin pie in paper without gloves. Won't go back to that one. 

Business response:

Ashley, we appreciate your recent visit to Freddy's and value your feedback. We are very sorry your Freddy's experience was disappointing and would appreciate an opportunity to reach out and make it right with you! Please take a moment to send us the details of your visit at www.FreddysUSA.com/connect. 

Frequently asked questions about Freddy's Frozen Custard & Steakburgers

How is Freddy's Frozen Custard & Steakburgers rated?

Freddy's Frozen Custard & Steakburgers has a 4.1 star rating with 1,109 reviews. 

When is Freddy's Frozen Custard & Steakburgers open?

Freddy's Frozen Custard & Steakburgers is closed now. It will open on Monday at 9:00 a.m. 

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