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Freddy's Frozen Custard & Steakburgers

4.2

About this business

Freddy's Frozen Custard & Steakburgers is more than your traditional American hamburger restaurant. Often voted best burger, best hot dog, best fries, and best dessert in Lubbock, TX. Freddy's uses premium quality ingredients to prepare your food fresh, after to you order it. And while Freddy's rich and creamy frozen custard has many of the characteristics of ice cream and frozen yogurt, it is actually a smoother and richer product thanks to a churning process that minimizes ice crystals and excess air. 

Location details

6208 19th St, Lubbock, TX, 79407, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,017 reviews
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Corren Martin's profile image
Corren Martin 
7 years ago
Madison Velasquez's profile image
Madison Velasquez 
7 years ago

Everyone was so nice and kind, the food is amazing, and the custard is ���� 

Business response:

Thanks, Madison! Hope to see you again soon! :) 

Mark Ferguson's profile image
Mark Ferguson 
7 years ago

First time eating here with my family. We had excellent service, and the food was great. Oh and the fry sauce is awesome. 

Business response:

We're thrilled to hear you and your family enjoyed your first Freddy's experience, Mark! Hope to see you all again soon! :) 

Koa Madison's profile image
Koa Madison 
7 years ago
Michele Taylor Green's profile image
Michele Taylor Green 
7 years ago

We were a party of 3. 1 person had never tried Freddys so we wanted her to experience it. It was okay. There was so much lettuce, onion and tomatos thar the hamburger would not stay together. Friea were good but a little salty. We were greeted when we walked in but cashier was rushing us to place our order. 

Business response:

We appreciate your recent visit to Freddy's, and value your feedback! We are very sorry your Freddy's experience was disappointing, and have forwarded your comments to the local Franchise Group for their immediate attention. Our Regional Manager would love to talk to you about your experience. Please take a moment to send us your contact information securely via our website at FreddysUSA.com/connect so we can make it right with you! 

Melissa Chavez's profile image
Melissa Chavez 
7 years ago
Gina Lorene Gay Spooner's profile image
Gina Lorene Gay Spooner 
7 years ago

Chef asked if i wanted salad cuz i asked if on menu. Made one special for me!! A wrap lettuce burger for another n best burgers for guys!! Custard was great! Ate half salad n ALL CUSTARD 

Sylvia Marin Olvera's profile image
Sylvia Marin Olvera 
7 years ago
Suzanne Ballou's profile image
Suzanne Ballou 
8 years ago

We have been to Freddy's before and have always enjoyed it. This time was a little different. The girl behind the counter was a bit impatient and couldn't get our order straight. Our bill came to $29.83, we gave her 2 $20.00 bills. She had to ask us what change to give us back. We had to tell her several times a $10, a dime, a nickel and 2 pennies. 

Frequently asked questions about Freddy's Frozen Custard & Steakburgers

How is Freddy's Frozen Custard & Steakburgers rated?

Freddy's Frozen Custard & Steakburgers has a 4.2 star rating with 1,017 reviews. 

When is Freddy's Frozen Custard & Steakburgers open?

Freddy's Frozen Custard & Steakburgers is closed now. It will open on Monday at 9:00 a.m. 

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