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Freddy's Frozen Custard & Steakburgers
- Restaurants
- Papillion, NE
About this business
Forget traditional hamburgers and ice cream. Freshly-churned frozen custard and cooked-to-order steakburgers make Freddy's the Taste that Brings You Back! Located in Shadow Lake Shopping Center, Papillion, NE
Location details
11674 S 73rd St, Papillion, NE, 68046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
Great food great service love the Cheeseburger and the French Fries and Diet Soda Yummy in your tummy
Delicious!! Great customer service. Will definitely come back again.
Business response:
Christy, we're thrilled to hear you enjoyed your Freddy's experience and we look forward to serving you again soon! :)
Like the food. Love the fun atmosphere. The fries are great. Try the Freddy's sauce.
Business response:
Bill, we're thrilled to hear you enjoyed your visit and we look forward to serving you the Freddy's Way again soon! :)
Worst food I have ever had. The "Burger" had barely any meat and tasted like a dirty grill.
Business response:
Brittney, we're very sorry your Freddy's visit was disappointing. Please send us your contact info at www.FreddysUSA.com/connect so we can reach out and make it right with you!
The problem isn't the food...it's the lack of employees cleaning the dining room area!! Tables are dirty, the soda area is never wiped up!
Business response:
Thank you for the feedback, Ingrid. Please send us a message through our website at freddysusa.com/connect so that we can get you in touch with the district manager of this location as soon as possible.
The food isn't why I gave this location 2 stars, it's the lack of customer service. This is the third time I've had a bad experience with the drive-thru employee, and I think it'll be the last time I go to this location.
Business response:
Marina, thanks so much for visiting Freddy's! We are so very sorry to hear your service experience was less than wonderful, because that is the expectation we set for all of our associates! Please take a moment to visit www.freddysusa.com/contactus with the details of your recent visit. We would really appreciate the opportunity to reach out and make this right with you!
I always get really good customer service at this location. Food is fantastic!
Very good food. Fast and friendly. Fantastic custard!!
I love Freddy's, best cheese fries in the world. Service is just ok, but I think that's because the line is out the door most of the time.
Business response:
Jason Hamilton, thanks for the nice review. Hopefully the next time you visit, we'll get you served a little more quickly!
Frequently asked questions about Freddy's Frozen Custard & Steakburgers
How is Freddy's Frozen Custard & Steakburgers rated?
Freddy's Frozen Custard & Steakburgers has a 4 star rating with 1,446 reviews.
When is Freddy's Frozen Custard & Steakburgers open?
Freddy's Frozen Custard & Steakburgers is closed now. It will open at 10:30 a.m.
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