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Freddy's Frozen Custard & Steakburgers
- Restaurants
- Papillion, NE
About this business
Forget traditional hamburgers and ice cream. Freshly-churned frozen custard and cooked-to-order steakburgers make Freddy's the Taste that Brings You Back! Located in Shadow Lake Shopping Center, Papillion, NE
Location details
11674 S 73rd St, Papillion, NE, 68046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
RecommendedThey have delicious food. My kids love eating there. Also, their frozen custard is delicious.
amazing customer service and workers.
Great dining space, clean and friendly!
This place is on it! This place is packed with families from our school, yet I barely waited 10mins from the time I walked in until we got our food. Customer service was great and it’s so nice to see an employee actively walking around and wiping tables and emptying trash when it’s full.
Business response:
Olive, thanks for the awesome review! We're glad you received that quality Freddy's experience and look forward to serving you again soon! :)
Sloooooooooooooooow. The food is good, but it’s gonna take like 20-25 minutes in the drive thru! 🙄
Business response:
Nikita, we appreciate your visit and sincerely apologize for your extended wait time. We uphold Freddy's promise that your order will not be prepared until your order is received, and served hot and fresh. That being said, we absolutely value your time and strive to deliver fast, friendly service. Please take a moment to send us your contact information securely via our website at FreddysUSA.com/connect so we can put you in touch with the local Franchise Group and make it right with you!
Love food but EVERY time I come regardless of going inside or drive thru my wait is ridiculous. I got in drive thru tonight at 5:37. It is now 6:16 and 2 cars ahead of me to be served. This may well be their last chance with me.
I love this place the food is amazing but this location has been bad with orders tonight i asked before i was even.handed my food if my burgers and fries had the chilli i paid extra for was on both and they said yes i knew against my better judgement i didnt check and got home and sure enough tge burgers had no chilli and had the stuff i told them to remove i was beyond upset this is the 3rd time in a row this happened i even asked them to make sure it was correct because i had my 3 year old daughter with me and if i had to ... read more
Business response:
Anastacia, we have received your web submission via our site and have passed along your comments to the local Franchise Group for their immediate attention!
My kids wanted Malts, Medium, they came out tiny and were milkshakes NOT malts :( We were in the car so I could not say anything as we had driven off.
Business response:
Sarah, we're sorry to hear your family had a disappointing experience. Please send us your contact info via our secure site freddysusa.com/connect so we can reach out and make this right with you.
Pulled into the drive through at 1:50 didn't have food until 2:36. That's ridiculous!
Business response:
Oh no, Ashley, that doesn't sound right! Please submit your contact info via our site freddysusa.com/connect so we can reach out and make it right!
Frequently asked questions about Freddy's Frozen Custard & Steakburgers
How is Freddy's Frozen Custard & Steakburgers rated?
Freddy's Frozen Custard & Steakburgers has a 4 star rating with 1,446 reviews.
When is Freddy's Frozen Custard & Steakburgers open?
Freddy's Frozen Custard & Steakburgers is closed now. It will open at 10:30 a.m.
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