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Frantz Automotive Center

4.7

About this business

At Frantz Automotive Center our goal is simple – your complete satisfaction both professionally and personally. Our reputation is built on years of quality service and integrity. Locally owned and operated by Don and Lisa Frantz, we take great pride in providing expert auto repair and service on all vehicle makes and models. Whether you drive an import or domestic car or truck, SUV, mini-van or hybrid vehicle we can fix it. ​ Frantz Automotive Center has been in business for over thirty years now. You don't stay ... read more

Location details

410 W Chatham St, Cary, NC, 27511, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7314 reviews
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Caryoldtimer's profile image
Caryoldtimer 
16 years ago

Best dang garage in town! – The title says it all. The people at Frantz are fantastic. No gimicks and no unnecessary upsells here. 

natgold's profile image
16 years ago

Holy Cow they are expensive compared to others – Got a quote for replacement of AC condenser & drier (with me supplying the new parts myself) and their labor quote was more than double the quotes I got elsewhere. I was shocked and disappointed because I've heard great things about them and wanted to try them, but at this price there is no way I'm going to find out first-hand. I can't justify paying more than double the labor cost. Heck, they were even higher than my dealer and I know my dealer is charging TOP DOLLAR. Nope, n... read more

Tomhan's profile image
16 years ago

Not a good experience – Went here after reading good reviews here and elsewhere. Nice looking building clean big waiting room. Staff was friendly. I had a oil lube filter that went well enough. Next time I had one of the "big service" due, you know, one of the 30,60,90,000 type services. When done, my ABS light was on and I was told it would go off after 25 miles or so, never did. Took it back, they had it for a day and when I pick it up they said all set, next morning, there's my ABS light coming on again and I seem to be l... read more

tbingles's profile image
tbingles 
17 years ago

Excellent Service, Honest People – Being a woman I have always felt intimidated by mechanics and that I was being ripped off; until now. Imagine my surprise when I walked in the front door at Frantz Automotive Center and the first person who greeted me was a woman! Turns out her and her husband own the place. She works the office, and he works in the shop. Nice folks. She knows her stuff too. She was not only able to explain what my car needed, but in a way I could understand. I felt very comfortable here. I highly reccomend... read more

mike_in_cary's profile image
mike_in_cary 
17 years ago

Incredible experience – I can't explain it, but I have never left an automobile repair shop and felt good about my visit until now. You have to experience this place. 

hvc's profile image
17 years ago

The only place to take your car! – If you are looking for a repair shop that guarantees their work for a year, charges a fair price, and returns your car when promised then this is the place for you! We have been using the folks at Frantz for over 4 years now and have never had a problem. Only once did we ever need to return for warranty work, and they took care of it - no questions asked. No unnecessary upsells, no hidden charges, and no greasy steering wheels here. 

ntabor's profile image
17 years ago

The way car repair should be – Clean shop, outstanding customer service, and great mechanics. If you haven't yet found a mechanic you can trust, now you have. 

davnesbit123's profile image
davnesbit123 
17 years ago

WOW!!!!! – I lived in Cary from 1998 - 2004 and always used Frantz Automotive for all of our families vehicle repair needs. The people were honest, the car was always fixed, the vehicle's interior was always clean, and the prices were better than most. I took a job in Maryland in the fall of 2004 but after 2 1/2 years there I couldn't take it any more and moved back to Cary. My Cheverolet Tahoe was due for an oil change and tire balance so I took it to Frantz Automotive for service like I always had. All I can say is WOW!!!!... read more

tjerviscary's profile image
tjerviscary 
17 years ago

Best repair shop I've ever been to! – Not only do they greet you with a smile and remember your name, they take the time to explain what your car needs, how much it will cost, and how long it will take. The waiting room is very comfortable. They even have tables and wireless internet so you can work while they work on your car. We have never had any kind of issue at Frantz Automotive. The car is always fixed and the bill is always what they said it would be. We just bought a new Lexus and while the dealer gave us all kinds o... read more

Frequently asked questions about Frantz Automotive Center

How is Frantz Automotive Center rated?

Frantz Automotive Center has a 4.7 star rating with 314 reviews. 

When is Frantz Automotive Center open?

Frantz Automotive Center is open now. It will close at 6:00 p.m.  

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