Franklin Woods Community Hospital

C H. 

on Birdeye

2 years ago

I wanted to email melanie stanton ceo of Franklin woods, instead i am typing this review. I just want to say that before this wk I was always generally pleased with how the nurses,staff and doctors were always nice and professional. After my experience yesterday I am not only appalled with how unprofessional the day shift nurses acted not just towards me as a patient but how they were/are rude and disrespectful to other patients.The day shift nurses on the 2nd floor would constantly talk rudely about their patients out lou... read more

Rhonda W. 

on Birdeye

2 years ago

The only reason I am giving you ONE star is that the care I got there was "okay" but lacking in so many ways I do not have time to go into them. I would give you ZERO stars for the "help center" in billing. First, it took months to get my bill, then I had to set up payments. On June 22 I paid my bill IN FULL on the phone and asked if that would close the account. They assured me it would. Nope! On July 8 they took out another payment! I called them and they said they would credit my credit card back. They did not. After abo... read more

Peggy F. 

on Birdeye

4 years ago

My husband had an appointment for an Echocardiogram at 1:15pm. He finally had to ask an hour later why he had to wait so long. The lady who was doing the echo said she was the only one doing them. I think this is totally unacceptable. If and when he needs another outpatient echo, it will be at a different location for sure. I’m also a nurse, so I’ve been on both sides.  

Amye Joe 

on Facebook

4 years ago

Horrible.. look at Medicare and Medicaid..Hospitalist are the friggin worst..No no no 

Tina Schaus 

on Facebook

4 years ago

sitting here right now and can already tell it's a waste of time. my doctor who never has said her name is being extremely rude for no reason 

Lena Rose 

on Facebook

4 years ago

Not only was the doctor rude but so was the staff. Wouldn’t go to this hospital EVER again 

Carl Stacey 

on Facebook

4 years ago

Well with nurses like this in the hospital. Doesn’t surprise me that there is a lack of compassion or ability to manage diversity. An embarrassment. 

Amy Ramsey 

on Facebook

4 years ago

I have been sitting on an er bed for 11 hours. I came in at 4am it is now going on 3pm. I have had no food because they think they might be able to do surgery, and to top it all off they have a man screaming and cussing and freaking out with cops up and down halls. So now I. am supper stressed in pain and very close to a panic attack. But I and everyone in here did just hear that my covid test came back negative so now maybe things will get moving. So much for patient confidentiality 

Kaylan Ricker 

on Facebook

4 years ago

My mother came into the er last night after her home health nurse recommended she go and they did very little to help her. They came in to take her blood and then left the blood laying on the counter in her room the whole time she was there and then came in to tell her that her blood work looked fine. Her paperwork said she saw the PA and the doctor which she never got to talk to the doctor. The PA also said to her « home health wants you to be admitted but I don’t work for home health and I don’t have to listen to them » an... read more