Franklin Woods Community Hospital

C H. 

on Birdeye

a year ago

I wanted to email melanie stanton ceo of Franklin woods, instead i am typing this review. I just want to say that before this wk I was always generally pleased with how the nurses,staff and doctors were always nice and professional. After my experience yesterday I am not only appalled with how unprofessional the day shift nurses acted not just towards me as a patient but how they were/are rude and disrespectful to other patients.The day shift nurses on the 2nd floor would constantly talk rudely about their patients out lou... read more

Rhonda W. 

on Birdeye

a year ago

The only reason I am giving you ONE star is that the care I got there was "okay" but lacking in so many ways I do not have time to go into them. I would give you ZERO stars for the "help center" in billing. First, it took months to get my bill, then I had to set up payments. On June 22 I paid my bill IN FULL on the phone and asked if that would close the account. They assured me it would. Nope! On July 8 they took out another payment! I called them and they said they would credit my credit card back. They did not. After abo... read more

Peggy F. 

on Birdeye

3 years ago

My husband had an appointment for an Echocardiogram at 1:15pm. He finally had to ask an hour later why he had to wait so long. The lady who was doing the echo said she was the only one doing them. I think this is totally unacceptable. If and when he needs another outpatient echo, it will be at a different location for sure. I’m also a nurse, so I’ve been on both sides.