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Frankford Crest Animal Hospital

3.6

About this business

Full service Veterinary Hospital and Boarding 

Location details

6911 Frankford Rd, Suite 600, Dallas, TX, 75252, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
ThuClosed
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
3.621 reviews
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nick.simons.79's profile image
nick.simons.79 
11 years ago

WORST EXPERIENCE EVER !! I took my puppy in with skin irritation and rash to see dr norton because I was told he was "good at his job". However after getting my dog looked over, he told me the same thing the cheap vet down the road told me and tried giving me the same meds, just in a higher dosage. I told the dr norton that I believe the cause was his food, as how he never showed any signs of rash until the change the food. He said, " oh yah, I'm sure it's the food, I'm saying that sarcastically of course because I know that... read more

marylenihan's profile image
marylenihan 
12 years ago

Dr. Norton is THE BEST!! He is very thorough and doesn't stop until he finds the cause of the problem. I took my dog to another Vet who said she needed "an oatmeal-based bath for her dry skin". When I then took her to Dr. Norton, he found a skin problem that requred medication, not a bath!! Also, my dog ended up with a tumor in her abdomen, which Dr. Norton found after doing extensive tests (well worth it, I might add). Dr. Norton is pleasant and gives you the FACTS. He does not interrupt me and I don't interrupt him. I thin... read more

missie1005's profile image
missie1005 
12 years ago

Dr. Norton knows his stuff!! He really cares about the animals and is very concerned about finding the correct diagnosis. He is very thorough and treats me with respect. Dr. Norton's prices are fair and the Receptionist and Technicians are very nice to deal with. My dog LOVES going there! And so do I. It's nice to have found a Vet that I can rely on in every way! 

marylenihan's profile image
marylenihan 
12 years ago

I think Dr. Norton is GREAT!!! He tells it like it is, which I like. He is very thorough and diagnosed a skin infection that another vet had missed only 1 week earlier. He prescribed antibiotics and a skin treatment, which cleared it up. My dog was panting all the time and Dr. Norton did everything he could think of to try to find the cause, which turned out to be a tumor on her spleen. He recommended an Ultrasound and when he got the results, he recommended Surgery by a different Surgeon in case there were complications. He... read more

mrswaliebug's profile image
mrswaliebug 
12 years ago

I would rate Frankford Crest in two ways 1- Animal Care- 5 stars! Dr. Norton is a very thorough vet. I trust his knowledge completely. 2-Dr. Norton- 1 star. He has difficulty with back and forth dialogue between vet and pet owner; it is more of a lecture situation. The client is rarely allowed to speak. You will be interrupted and treated with little respect, especially if you are a woman. I prefer to send my husband so my pet can get quality care- and I won't have to deal with Dr. Norton. 

Pika A.'s profile image
14 years ago

While agree with very few of your comments, the Dr is a VET, he is not a human dr. HE IS NOT THERE TO BLOW SUNSHINE UP YOUR A**. His main concern is YOUR PET, NOT YOU. Your dog got better, didn't it, so he did what he was supposed to do. 

billyvan's profile image
14 years ago

Dr Norton and his staff are great. They all really care about animals and it shows in the way they act around their patients. We took our cat, Hershey, to Frankford Crest last year after our old vet had been unable to find the cause of his seizures. Dr Norton methodically tested him and correctly diagnosed the problem. While he is still undegoing treatment , Hershey is 100 percent better and we believe he will soon be completely cured. I've read the negative reviews about Dr Norton's lack of "bedside manners" and this may be... read more

helper222's profile image
15 years ago

The staff and doctor seemed to care alot about their patients. He even has a pet cat that had a broken back repaired there that lives happily and comfortably at Frankford Crest Animal Hospital. I would recommend them to anyone! 

bjhilson's profile image
15 years ago

I found Dr. Norton and his staff to be very caring. He performed the surgery as scheduled, explained in detail everything he had done and would be doing in the next visits. Very detailed. Then to my surprise he also called - not once but several times to find out how he was doing. Exceptional. His staff, well I cannot say enough about them also. I want to publicly thank Dr. Norton and his staff for everything they have done for my precious dog. B Hilson 

Frequently asked questions about Frankford Crest Animal Hospital

How is Frankford Crest Animal Hospital rated?

Frankford Crest Animal Hospital has a 3.6 star rating with 21 reviews. 

When is Frankford Crest Animal Hospital open?

Frankford Crest Animal Hospital is closed now. It will open tomorrow at 7:30 a.m. 

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