This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Frank Fletcher Ford Lincoln
- Car Dealers
- Joplin, MO
About this business
Joplin Ford Lincoln - Mercury is an automobile dealership that specializes in the sales and service of new and pre-owned cars, vans, trucks and sport utility vehicles. The dealership provides vehicles from various manufacturers, such as Lincoln, Ford and Mercury. It has a finance department that offers a range of services, such as payment estimators, online credit applications, credit reporting, retail and insurance programs, financial and leasing programs and extended service plans. Its service and parts department offers m... read more
Location details
3015 Turkey Creek Rd, Joplin, MO, 64801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I used Jerry Myers for my purchase of my Ford Explorer. Very professional and made sure all my needs were met. Great guy to do business with and everyone else involved. Thank you
Business response:
Aaron, Thank You so much! Jerry is a wonderful guy and we are pleased to see that he and the team were able to get you the Explorer that you wanted. We sure appreciate you :)
I was treated very well. I was shuttled to the Mall while my car was worked on and picked up when they were through. They got the repairs done in the time frame they said they would. Good job!
Business response:
Bobby Jo, we appreciate you taking your time to share your experience! Thank You for allowing us to earn your business :)
Four hours of dickering back and forth we reached an agreement. The salesman (Robert) said congratulations you bought yourselves a car! We went in to sign the paper work and found that a thousand dollars was added to what was agreed on. What a waste of our time. Guess we'll take our business elsewhere.
Business response:
Darcy, we are very sorry for your recent experience at our dealership. It is our goal to strive above excellence and deliver the best customer service possible. If you feel like that has been compromised and would further like to discuss the matter please give our General Manager, Jeff Woods, a call at (417) 317-5299.
Very courteous and professional! Top Notch service!
Business response:
Donna, thank you very much! We appreciate you :)
My third new Ford purchase so far. Probably the best "dealership" experience as well. The salesman Jerry Myers is genuine and looking to help you, not just himself.
Business response:
Thank You, Brian for the kind review! We sure appreciate you :) Jerry is a great guy to work with, so glad to hear your feedback!
They went above and beyond to take care of me and my family! Was in a bad situation as our truck broke down while traveling to Florida for vacation, they located me a truck and had it brought to me! We was able to continue on and enjoy our vacation thanks to them.
Business response:
Chris, so sorry you had such a stressful start to your family vacation! We appreciate you thinking of us and allowing the team to serve your needs and get you back to the fun part :) Thank You for your patronage and sharing your experience!
Excellent service. Made it very quick and easy. Brad was great to work with.
Business response:
We sure appreciate you, Josh! Glad to hear that Brad took good care of you :)
Usually do all maintenance by myself, finally realized I’m to the point health wise it is getting more difficult. I was extremely pleased with the ease of making the appointment, the courteous and professional treatment by the knowledgeable service writer. The whole process was extremely straight forward. Fletcher has a very nice lounge with free drinks and donuts, WiFi and TV to wait in. The biggest surprise was how little it cost, I expected it to be more expensive that your neighborhood speedy lube, it was really more of ... read more
Business response:
Thank you Doug for giving us the opportunity to service your vehicle and take the pressure off you. We pray you get to feeling better and just know that we are always here to serve. Thank you for the great review and recommendation. We appreciate you!
We weren't sure how our visit was going to go. We didn't think that we would be able to get into a vehicle. Chandler fairchild was very patient with us and went above and beyond in trying to get us into the car we really wanted. Today we will drive home in a 2018 Escape! Thank you so much!
Business response:
Valencia Mitchell, thank you so much for taking time to tell us and the rest of the community about your great buying experience with your awesome sales person Chandler Fairchild The Ford Lady! Congrats on your new 2018 Escape and thank you for choosing Frank Fletcher Ford!
Frequently asked questions about Frank Fletcher Ford Lincoln
How is Frank Fletcher Ford Lincoln rated?
Frank Fletcher Ford Lincoln has a 4.4 star rating with 324 reviews.
When is Frank Fletcher Ford Lincoln open?
Frank Fletcher Ford Lincoln is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com