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Fox Management Inc
- Property Management
- Portland, OR
About this business
This company offers property management services.
Location details
2316 NE Glisan St, Portland, OR, 97232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mixed us up with another person – Fox Management loss us, when they mixed us up with another supposed tenants screening. Somehow, they had our name on another person's bad credit rating. And our good credit rating on the other tenants, giving them a higher rating. We figure because we are Latino, they mixed us up with another Latino family. When we would call about this, the owner would be really rude to us and hang up. We finnally went to the N.A.A.C.P. about this. The N.A.A.C.P. told us, to let it go. That Fox Management h... read more
Business response:
Fox does not discrimate against race and abides by our fair housing policy. I am sorry if there is some misinformation being reported by one of the credit bureaus. You should contact this reporting agency right away to get this corrected. Thank you for your review.
Awesome house and staff – We found our dream home with Fox! This is actually our second place to rent from them. We had a small charge against our deposit on the old place, but they were reasonable about the costs. Tressa and Robert run a good show!
Rude, unfortunately... – I say unfortunately because Fox always seems to have really cute rentals in great locations for decent prices. However, after calling for two from Evelyn a couple times each, and receiving no response at all, and after calling for one from Peter, who after returning my message a few days later was so rude I couldn't believe it, I now automatically dismiss any apartment when I see it's managed by Fox. I say just call them, you'll see, and since I see on here that people have trouble after they are mov... read more
Business response:
We are glad to hear about how we can do better. I am sorry you had a negative experience. Pete and Evelyn are no longer here. Our current team is trying extra hard to give the best customer service possible. Sometimes we can get busy and things may take a bit long. Thanks for the feedback so we can do better.
Kindness and respect – To All at Fox Management. We greatly appreciated your kindness and respect. We have moved out now, but dropped off some goodies for you all just to show our appreciation. Yours truly!
thanks Fox for giving us a chance and being so accomodating – Fox has been great. we got our application approved even with some credit challenges. Barbara was so accomodating. Evelyn got us moved in ashe was real helpfull. I would recommend them highly. Even with good houses going so fast Fox still took the time to go out and show us three places. No other company would givve us the time of day.
Dishonest/Decieving – I was once a tenant of Fox Non- Management Ingnorant Company for 2 Years and oh yes they do get you in pretty fast, But once you are in.That's when they start not answering calls, and please don't go to the office, They are walking around in that two little building with so much cluttered at the so call Front Desk(Area).......Customer Service is horrible, awful experience of when you move out all of a sudden they say I owe more than I was told and then replace (they say new carpet, new blinds, and paint... read more
Business response:
We have expanded our office, as it was quite small last year. I am sorry you had a bad experience. We do make customer service a priority. Thanks for the review so we can try harder.
I might like their properties if they ever called me back! – I am not a tentant with this company, but I have called them on four different occasions over the past year about various properties, and I have yet to see one of them. Usually I leave a message and no one calls me back. This past month, I actually spoke with Evelyn and I told her I had great interest in seeing two of the houses for rent. She said she would call me when she would be holding a showing for each. No call back. I saw a posting on craigslist for a showi... read more
Quality manager – We have been with Fox for over a year now and they have been very responsive. We have a duplex that they manage and have been very satisfied. Our renters are happy and so are we. We went over to work on a plumbing repair and got to talking with the tenants and they had nothing but good feedback. We even had issues with unauthorized pets and Fox got the situation resolved immediately. They are a good company with integrity. I recommend them!
On time and went out of their way – We had a maintenace request about a strange electrical problem we were having. The owner of Fox came out and was troubleshooting right away. We ended up having squirels in the attic that chewed up our wiring!! An electrician got out and we even got a follow up call from Fox to make sure all was ok. We have been tenants for over three years and nothing but good to say about the group at Fox Management.
Frequently asked questions about Fox Management Inc
How is Fox Management Inc rated?
Fox Management Inc has a 4.5 star rating with 215 reviews.
When is Fox Management Inc open?
Fox Management Inc is closed now. It will open at 9:00 a.m.
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