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Foundation Systems of Michigan is the largest and most respected Foundation contractor in Michigan. With over 200 employees at three locations, we serve Michigan homeowners with a simple mission in mind: To provide every customer with a wide variety of cost-effective solutions and an exceptional level of service that is unsurpassed in the industry. Working with FSM on your project will offer you a home-contractor experience that is difficult to find anywhere else. We offer peace of mind with our high quality products, skille... read more
5985 Clay Ave SW, Grand Rapids, MI, 49548, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
Their response time was fast. Jessie came out for to provide a free estimate and diagnosed the problems and offered solutions. Cameron, Rich and Clayton came out and were the best. Very knowledgeable, professional and friendly. I would highly recommend these guys to anyone looking for a great company with even better employees to work on their basement! Thank you for your hard work!!
Roberto, Jose ********* Roberto ******** These gentleman completed repair work to stabilize our foundation. It was a major project lasting three full days in hot summer heat. Their professionalism, work ethic and expert knowledge are unmatched! My husband and I were simply stunned by their outstanding work and how they kept us informed throughout the process. It is very obvious that they care very much about the quality of their work. Great guys!
Andrew Torres came for annual service very good knowledgeable service technician!
We called Innovative Business Authority (IBA) aka Groundworks at the end of June, 2022 because we had water in our basement. Someone came to our home, looked around and determined that there was a crack in our foundation, that we needed drain tile in our walls and a new sump pump, and that we needed to lay a barrier inside the walls. The cost was more than ******** We wanted to start work right away, so we signed a contract that agreed upon service, wrote a check for ****** and waited to hear when they could come. They didn'... read more
Business response:
Hello Julie. Thank you for bringing this to our attention. We brought your issues to management and they have informed us that the refund has been processed. If you have any further concerns, please reach back out to our team. - Innovative Basement Authority.
Great work by Charles ****** Preston ********* and Preston *******! The crew did excellent work and thoroughly explained everything they were doing. Great work by a great crew!!
Had my basement waterproofed . I usually don't write reviews, my experience with Bill ***** Cliff ******* and Adam ****** was terrific, very professional Pleasant. Answered all my questions and concerns. I felt very comfortable with them working at my home..
Straight to the point- the salesman who did my initial survey did not calculate the size of my property correctly. The work crew at least caught the issue and worked with the office to not make that a penalty to me. The initial work itself went smoothly aside from the cleanup on the property not being great, but within 2 months I had huge cracks in my brick veneer and windows pulling away from the frame of my house. When calling *** for follow up, they were completely non-communicative, made several assurances that field sup... read more
Business response:
Hello Rachel. Thank you for bringing this to our attention. We apologize for the issues that occurred during your project. . We have brought your comments to our management team's attention and our manager will reach out to you.
David and Curt did an excellent job with our basement waterproofing issue. They were very professional and great to work with. They did an outstanding job and completed it in a very timely manner. Thanks Basement Systems for having such great employees. Thanks David and Curt!
No call and no show for appointment. I called, and was told there was no record of my appointment. I asked for supervisor, call was disconnected. I called again, told my appointment was another day, but did not have my correct contact information. VERY disappointed.
Business response:
Hello Karen. Thank you for bringing this to our attention. We apologize for the issues that occurred during scheduling. We have brought your comments to our management team's attention and our manager will reach out to you.
Foundation Systems of Michigan has a 4.6 star rating with 2,488 reviews.
Foundation Systems of Michigan is open now. It will close at 9:00 p.m.
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