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Ford of Port Richey
- Car Dealers
- Port Richey, FL
About this business
From New and Used Sales to Parts and Service, Ford of Port Richey Aims to Provide a Truly Stellar Automotive Experience. Our commitment to excellence does not end with the sale, though. In order to ensure a positive ownership experience, we staff an onsite auto service and repair department. And for those of you who prefer to perform their own work, we also maintain a vast collection of auto parts for sale in Port Richey.
Location details
10715 US-19, Port Richey, FL, 34668, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I don’t even know where to start with how frustrating my experience has been with this dealership. From the moment I finalized my purchase, it’s been nothing but headaches and unnecessary stress. The sales process itself started off fine—Brayan, the salesperson, was helpful and professional. But everything went downhill the second I entered the finance office. I initially agreed to a $302/month payment, but by the time I left, it had jumped to $380. Then, the next day, I was told by Yadi (my finance manager) that the loan ha... read more
I was very disappointed in my last visit at Ford of Port Richey.Brought my **** Ranger in for a recall notice I received for my airbags When I received my truck back after it being serviced I noticed that the dash where the passenger airbag was had been damaged by the technician.Brought it to the attention of the service advisor and she brought it back to the so called technician.He was able to make it look a little better but it still has damage to the dash.Contacted the ** and Service manager via email about this matter to... read more
Don't trust them !!!! I even gave it about 3-4 weeks before this review to see if they would reach out to me and even after calling **** and making a complaint about the dealership there's been no such attempt on their part to resolve the issue I had since I had my vehicle in there getting some work done. I took my vehicle in there to get a alignment on my 22 expedition and also then decided to get the tires rebalanced as well since we had about ****** miles on it and there was a vibration that was annoying. Well two hours a... read more
Bad deceptive business practices BUYER BEWARE!!! Promotions here are a scam I was sent a flyer that “Cordially invited” me to their Winter sales event and during the event receive a free yeti just for attending. While supplies last . I was there at the opening and they would not fulfill the promise made to get me there “free” yeti just for attending the sales mgr said “we are not in the business of giving away yeti’s. So they lied to get me there Because I was dissatisfied with their actions the kicked me out dealership I wi... read more
They discriminate against women. I have never seen a dealership lack such compassion and put a person in such ***** way in letting them drive around with a vehicle not working correctly. Their Service Manager, *************************, is scary and awful person. In the year 2023 how they allow a man to have "Big ************ knowingly sit on their desk trying to overpower women and try to play God with their vehicles. I intend to ****
My name is Jason v********, I took my 2016 ford focus titanium to ford of port richey to have the TCM and Shudder recalls done. The service advisor James messaged me after I left the dealership and refused to do the recalls. He told me I would be charged for everything. I went and picked up my car without the recalls being done. I did report it to NHSTA and Fords corporate office.
Business response:
Unfortunately, **** does not show any active recalls on his vehicle. It may have had at one time, but not currently. We would be happy to service the vehicle. But **** will not cover the expense, unless there is a recall. I can assure you that we will always work hard to satisfy any customer and we want to work on any vehicle. **** is the one that determines when and at what cost recalls are done.
They discriminate my son then promised him a customized bronco that are not available ran his credit until the scores all went to **** I've been a **** girl my whole life 42 now I'm going dodge. My son got a new jeep!!!!!!!
Horrible service department. Paid for the computer diagnostics..replaced what they said was wrong. They wanted to charge $500.00 + to fix it. We bought the part for $128.00, and replaced it in 20 minutes. This did not correct the issue, so again, we have to pay for another diagnostic and pray that this time they get it right. But...we have lost all faith in this dealership!
************************* and his manager are absolutely awful. Took a $500 deposit over the phone to hold the car for me until I could get there the next day. Got a call around 7pm that day saying the car was sold. I asked to speak to the manager and he called me a liar, saying they dont hold cars for anyone. He refused to make the issue right, never offered an alternative. I said why would I call and give you $500 for absolutely no reason? DO NOT GO HERE!
Frequently asked questions about Ford of Port Richey
How is Ford of Port Richey rated?
Ford of Port Richey has a 2.2 star rating with 20 reviews.
When is Ford of Port Richey open?
Ford of Port Richey is closed now. It will open at 9:00 a.m.
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