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Ford of Port Richey
- Car Dealers
- Port Richey, FL
About this business
From New and Used Sales to Parts and Service, Ford of Port Richey Aims to Provide a Truly Stellar Automotive Experience. Our commitment to excellence does not end with the sale, though. In order to ensure a positive ownership experience, we staff an onsite auto service and repair department. And for those of you who prefer to perform their own work, we also maintain a vast collection of auto parts for sale in Port Richey.
Location details
10715 US-19, Port Richey, FL, 34668, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I purchased a 2024 F-250 from Ford of Port Richey in May with a $35,000 down payment. The truck ended up being defective — it braked on its own while I was driving on the highway and caused a 4-car accident. When I brought it back, I was told by the finance director, Cristian, that I would be given a “Vince swap,” meaning the new vehicle would be placed under my original loan — not a new one, and not a trade-in. Instead, I was signed into a brand-new loan, and only $7,900 of my down payment carried over. My loan went from $6... read more
Business response:
These are amazing customers that purchased a truck from us and after it was too late to get ****************** to unwind the purchase, the customer puts a lot of miles on their trucks, they started having issues with their truck. We tried everything we could to get it fixed as soon as possible. But **** did not have a fix for it at the time. The customer was unable to wait to go through the process to get it fix properly. They needed their truck to use for work every day. We tried everything, including losing thousands of do... read more
Don't waste your time here. Miss K Madak the sales rep was working with me. We narrowed the car down to a Fusion but had to wait on back approval and employer references, however, while working and traveling for work I asked my sales rep if I could put a deposit down, she replied "no". I didn't here from her for 3 days, I then called the manager Anthony what was going on, his response was "Ill have Ms K Madak call you,"....no calls no email no text. Day 4: I call the young lady on her day off, today and asked what is going o... read more
Business response:
****, I apologize for your experience. We certainly do not want to ever disappoint a customer. We also do not benefit by losing a customer. I spoke with all concerned and feel there was some miscommunication on our part. Due to the requirements by the lender. we needed several items from you to secure the financing. My understanding is that it took several days, due to the fact that you were on the road and unable to provide us with those requirements. We could not hold a car for several days while we waited to see if the do... read more
I don’t even know where to start with how frustrating my experience has been with this dealership. From the moment I finalized my purchase, it’s been nothing but headaches and unnecessary stress. The sales process itself started off fine—Brayan, the salesperson, was helpful and professional. But everything went downhill the second I entered the finance office. I initially agreed to a $302/month payment, but by the time I left, it had jumped to $380. Then, the next day, I was told by Yadi (my finance manager) that the loan ha... read more
I was very disappointed in my last visit at Ford of Port Richey.Brought my **** Ranger in for a recall notice I received for my airbags When I received my truck back after it being serviced I noticed that the dash where the passenger airbag was had been damaged by the technician.Brought it to the attention of the service advisor and she brought it back to the so called technician.He was able to make it look a little better but it still has damage to the dash.Contacted the ** and Service manager via email about this matter to... read more
Don't trust them !!!! I even gave it about 3-4 weeks before this review to see if they would reach out to me and even after calling **** and making a complaint about the dealership there's been no such attempt on their part to resolve the issue I had since I had my vehicle in there getting some work done. I took my vehicle in there to get a alignment on my 22 expedition and also then decided to get the tires rebalanced as well since we had about ****** miles on it and there was a vibration that was annoying. Well two hours a... read more
Bad deceptive business practices BUYER BEWARE!!! Promotions here are a scam I was sent a flyer that “Cordially invited” me to their Winter sales event and during the event receive a free yeti just for attending. While supplies last . I was there at the opening and they would not fulfill the promise made to get me there “free” yeti just for attending the sales mgr said “we are not in the business of giving away yeti’s. So they lied to get me there Because I was dissatisfied with their actions the kicked me out dealership I wi... read more
They discriminate against women. I have never seen a dealership lack such compassion and put a person in such ***** way in letting them drive around with a vehicle not working correctly. Their Service Manager, *************************, is scary and awful person. In the year 2023 how they allow a man to have "Big ************ knowingly sit on their desk trying to overpower women and try to play God with their vehicles. I intend to ****
My name is Jason v********, I took my 2016 ford focus titanium to ford of port richey to have the TCM and Shudder recalls done. The service advisor James messaged me after I left the dealership and refused to do the recalls. He told me I would be charged for everything. I went and picked up my car without the recalls being done. I did report it to NHSTA and Fords corporate office.
Business response:
Unfortunately, **** does not show any active recalls on his vehicle. It may have had at one time, but not currently. We would be happy to service the vehicle. But **** will not cover the expense, unless there is a recall. I can assure you that we will always work hard to satisfy any customer and we want to work on any vehicle. **** is the one that determines when and at what cost recalls are done.
They discriminate my son then promised him a customized bronco that are not available ran his credit until the scores all went to **** I've been a **** girl my whole life 42 now I'm going dodge. My son got a new jeep!!!!!!!
Frequently asked questions about Ford of Port Richey
How is Ford of Port Richey rated?
Ford of Port Richey has a 2.1 star rating with 22 reviews.
When is Ford of Port Richey open?
Ford of Port Richey is open now. It will close at 8:00 p.m.
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