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Ford of Franklin
- Car Dealers
- Franklin, TN
About this business
Our Ford dealership in Nashville, TN has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new Ford inventory online, in addition to the highest quality used cars Nashville, TN residents are looking for. Feel free to contact our dealership for more information about our new and used vehicles, arrange a test drive of any vehicle in our inventory or get assistance with vehicle financing. Owner Carmine Grassi can help you!
Location details
1129 Murfreesboro Rd, Franklin, TN, 37064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Responded with follow-ups and also provided the information I asked for.
Responsive and communicative. Easy to talk to and discuss vehicles.
Business response:
Hi, thank you so much for your kind words about your experience here at Ford of Franklin. We try every day to satisfy our customers and it’s always nice to know when we succeed.
The sales manager responded to my request very quickly and put me in contact with Olivia the sales rep...I purchased the adverised Ford Maverick. Olivia nade the sales process very easy...I had a wonderful experience!
Business response:
Hi Jeffry, we are pleased to hear of your experience with us here at Ford of Franklin. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We hope to see you soon!
Jordan and Rob are great. They responded quickly but also gave me space to decide when to come in. They were very communicative and were honest about what they had and how they could put me in the truck I wanted. Plus I was there for less than an hour and left driving my new truck. The entire staff was cordial friendly and helpful.
Business response:
Hello Adam, we're happy you found our staff to be so supportive during your experience here at Ford of Franklin. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!
This dealership sold me a truck with 44,000 miles on it and it started leaking oil a few days after buying it. They were no help with taking care of my problem! The truck was in the shop 5 times in 4 months. I made 3 payments on the truck and every payment I made it was in the shop. I owned the truck for 5 months and had to trade it off because it would not stop leaking oil!
Business response:
We are sorry to hear this was your experience with the ***Sierra you purchased. Unfortunately, this vehicle was only serviced in Kentucky and not with our dealership after your purchase. Therefore, we are unable to verify any leaks or concerns.
My dealer experience with Ford Lincoln of Franklin was great. Specifically, my salesman Summer was amazing! She was very helpful, clear & made me feel heard during negotiations. I would definitely recommend this dealership to my peers.
Business response:
Hi Kelvin, we are pleased to hear of your experience with us here at Ford of Franklin. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
4/04/24 We have bought several new vehicles at this dealership over the last 21 years for our family. We have enjoyed the different selections while our family has grown in Franklin, TN. We missed the previous owner when we first chose this dealership for providing the highest level of service when buying new vehicles with Ford. Our family has enjoyed the layers of unique history that has something for everyone. We have referred so many family members, friends, coworkers and new business owners to Ford. We have found better ... read more
Excellent service and attention to detail and my needs. I look forward to purchasing and leasing my next vehicle from this dealership.
I purchased a vehicle with them, they were excellent and thorough, would buy again from them!
Business response:
Johnathan, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Frequently asked questions about Ford of Franklin
How is Ford of Franklin rated?
Ford of Franklin has a 4.6 star rating with 6,544 reviews.
When is Ford of Franklin open?
Ford of Franklin is open now. It will close at 8:00 p.m.
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