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Fletcher Jones Motorcars of Fremont Service Center
- Automotive
- Fremont, CA
About this business
Location details
5760 Cushing Pkwy, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I called end of day Wednesday and was given an appointment for Thursday morning. I was expecting a two day repair but was called 3 hours after dropping it off and told the car was ready for pickup. Exceptional service. Stephanie is a phenomenal advisor and gets the best results from the mechanics. i have been really pleased in the past but this was truly outstanding!
No Doubt you are a compared to a 5 Star Resort! The world class customer service has not waver since I purchased my baby Benz at your dealership. Toni Arvani, Service "Specialist" Adviser, represents the company culture you've envisioned and strategically have trained your staff to be. He knows his people skills and the FJM company products in serving a diverse community. Thank you.
Yes you fix the problem and the free loan was really nice Randy was very nice and knew what he was talking about I will dive the distence because of the customer service
This is my fourth Mercedes with Fletcher Jones. I continue to go back to them because they give, by far, the most exceptional service. James Sullivan and Nicholas DiNapoli made the transaction so smooth and easy, I was in and out of there within two hours with exactly what I wanted. I highly recommend Fletcher Jones for anyone shopping around for a Mercedes.
Mike delivered excellent, professional service and we were in and out in about an hour.
FJMB was super easy to work with; compared to other peer dealerships FJSM was enthusiastic, forward leaning, responsive and accommodating. Not traits one would associate with a car dealership - - that said my experience was super and honestly surprising. Hats off to Eric Gastineau - - he worked magic during a tough time - - he delivered!!!!
Excellent service!!!!
John Calvert was absolutely AMAZING. I showed up for my regular "B" service appointment mid-morning and, in addition to the service, had many other concerns to be addressed. John saw that each was taken care of AND shepherded my car through all the necessary service specialties to have my car ready for pick-up so I could make my 5pm meeting! He was ON IT! I thank you.
A truly exceptional experience every time! I only choose Fletcher Jones.
Frequently asked questions about Fletcher Jones Motorcars of Fremont Service Center
How is Fletcher Jones Motorcars of Fremont Service Center rated?
Fletcher Jones Motorcars of Fremont Service Center has a 4.8 star rating with 767 reviews.
When is Fletcher Jones Motorcars of Fremont Service Center open?
Fletcher Jones Motorcars of Fremont Service Center is closed now. It will open tomorrow at 7:00 a.m.
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