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Five Star Ford Stone Mountain

4.5

About this business

As one of the newest Ford dealerships in the Atlanta area, Five Star Ford of Stone Mountain holds a robust inventory of all the American favorites, such as the Ford Mustang, F-150, and many more. With a large selection of new and used Ford vehicles, we hope to earn our customers' business for life. We also offer all of our customers premier services and support, so they can rely on us for years to come. And with our interactive website, you can browse our updated selection of vehicles, schedule test drives and service appoin... read more

Location details

3800 US-78, Snellville, GA, 30039, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.54,105 reviews
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Hogan JenniferDylan's profile image
Hogan JenniferDylan 
6 years ago
Alicia Seals Stephens's profile image
Alicia Seals Stephens 
6 years ago
Kathy Carroll Kitchens's profile image
Kathy Carroll Kitchens 
6 years ago

Brought my car in for a recall airbag replacement part. Took them over a year to get the part in. They would not give me a loaner car so had to take a day off work. They said they would give me a ride home while working on my car. I have been here an hour now waiting on that ride home. Smh 

Mike Infante's profile image
Mike Infante 
6 years ago

I am posting this while sitting at the dealership service waiting room. I had an appointment for an oil change at 10:30 am. It is now 1:40 pm. Three hours for a scheduled oil change (and it’s not done yet). I’ll never be back. 

Jojo Keeth's profile image
Jojo Keeth 
recommend  Recommended
6 years ago

call me for the most easiest purchase experience ever😎 706-415-5736 

Jazwani Mesquita's profile image
Jazwani Mesquita 
6 years ago

Less than poor customer service. First time visitor, will never go back, but better than Gwinnett Ford, who never returned my call to schedule appmnt. and Loganville Ford who's customer service is just as poor. 

Melanthia Weaver's profile image
Melanthia Weaver 
recommend  Recommended
6 years ago

The sale team was very nice n patient which i loved cause im very indecisive they had refreshments for the long wait. And most importantly i walked away happy with my decision 

Karen Crider's profile image
Karen Crider 
6 years ago

This place will rip you off. They charge for a warranty that you don’t even have. They don’t tell you and hope you don’t read your paperwork. They refuse to refund your money. They suck and keep giving you the run around. You will have call a lawyer to get your money back. Don’t BUY!!!!! 

Megan Ann's profile image
Megan Ann 
7 years ago

I have a poor experience almost every time I go here. I was turned away from the Quick Lane with a 3 and a half hour wait for an oil change and told "please, please don't come back" the following morning because it would be too busy. You can't make an appointment for an oil change anymore, but it seems like there are never enough techs, either. Unless you get there right when they open, you're going to wait. 

Frequently asked questions about Five Star Ford Stone Mountain

How is Five Star Ford Stone Mountain rated?

Five Star Ford Stone Mountain has a 4.5 star rating with 4,105 reviews. 

When is Five Star Ford Stone Mountain open?

Five Star Ford Stone Mountain is closed now. It will open at 9:00 a.m. 

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