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Five Star Ford

4.7

About this business

Five Star Ford, established in 1991 and located in North Richland Hills, Texas, is an automobile dealership. It offers variety of new and pre-owned vehicles and accessories. Its services include repairing, maintenance and painting of automobiles. It offers various models of Ford, such as Expedition, Explorer, Fusion, Mustang, Ranger and Taurus. The dealership also offers the Ford Econoline van, Explorer Sport Trac and Freestyle. Its pre-owned vehicle inventory includes various makes, such as Chrysler, Honda and Jeep. The dea... read more

Location details

6618 NE Loop 820, North Richland Hills, TX, 76180, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.78,441 reviews
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Vincent S.'s profile image
Vincent S. 
a year ago

I can say that reviews are nothing compared to the tantalizing feeling of being belittled, gaslight and discriminated against! It’s The service appointment started out very mundane and normal with the added bonus of the employees very loudly and outwardly complaining that covering seats with plastic wasn’t their job and that “people where fu*king lazy” per the men in the galley offices to the right of the entrance. My service advisor was Kathryn who was very nice and gracious through the entire process which is commendable. ... read more

donald m.'s profile image
13 years ago

Nice People We did not end up getting a new vehicle period but when we were in the market we checked here. The sales staff was very nice and didn't push like most places do. Would recommend to anyone looking for a new car. 

Karen B.'s profile image
15 years ago

no! Watch out! They will do anything they can to earn the almighty dollar and that means skipping over stuff because they work too fast and demand their mechanics be faster than they should. Beware! 

Fleetmanager1's profile image
Fleetmanager1 
16 years ago

They will fix everything but the problem! – I have dealt with car repair companies for many years. I have never found a service center more dishonest than this one. I became the fleet manager of my company a few months ago and began looking over the records of all the times our cars were serviced at Five Star Ford of North Richland Hills. I started to realized that everytime a vehicle would go in for an oil change or a tire rotation things would be included, like a new battery (which wasn't needed) for $120. Who charges 120 ... read more

Contributor's profile image
Contributor 
16 years ago

Editorial Review – Ford dealers offer competitive rates on Ford, Lincoln and Mercury cars, trucks and vans--for daily, weekly or monthly rentals. 

pagrim's profile image
18 years ago

Good service for my Ford – I did not buy my car from 5 Star but I have used them for all my factory service work. I have had my car into their shop 4 times and have always been satisfied with the profesionalism and promptness of their staff. The work has always been done well and on time. For service call and aks for Odie, he is a good guy to work with. 

Frequently asked questions about Five Star Ford

How is Five Star Ford rated?

Five Star Ford has a 4.7 star rating with 8,441 reviews. 

When is Five Star Ford open?

Five Star Ford is closed now. It will open at 9:00 a.m. 

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