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First Texas Auto Credit

4.7

About this business

Credit Card Merchant Services Loans & Mortgages 

Location details

635 Fritz Dr, Ste 210, Dallas, TX, 75019, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.7796 reviews
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Rolando S.'s profile image
Rolando S. 
7 years ago

I want to thank RACHEL for her wonderful customer service she is always willing to assist me and resolve any problems I have she makes me laugh 

Business response:

Mr. ******** Thank you for the kinds words about the service we provided you and yes Rachel does make us all laugh. 

Rodrick L.'s profile image
Rodrick L. 
7 years ago

Great first time experience and great positive, optimistic, and understanding staff. Hats off to Shereace H. 

Business response:

Mr. ****, Thank you for the positive review and we look forward to servicing your loan! 

Ray A.'s profile image
Ray A. 
7 years ago

Hands down the best experience with a lender, I've had several months where I couldn't make a payment on time and they worked with me and helped me get back on track, thank you Rachel ******** 

Business response:

Mr. ******* Thank you for the kind review, it means a lot to us. 

Michelle P.'s profile image
Michelle P. 
7 years ago

Maria was amazing! I recently fell into some hard times and hate asking for an extension but she helped me with it so much. I have been using the company for a year now and couldn't ask for a better one to do business with. Thank you to all that work there 

Business response:

Ms. ****** Thank you for the kind review, we are glad to help and we enjoy servicing your loan. Have a great week! 

veronica a.'s profile image
veronica a. 
7 years ago

Hello, my name is ******** ****** and I have trying to reach out to Ms. Brenda reason for that is that she is always has a cheer on her voice and gives me the confidence to ask questions and she answered them all the time with a smile on her face. Lately I have been calling her and they say she is not in the office, I really hope that she is not upset at me and is avoiding my calls. I had been promising her this review but until now I just had the time. First Texas please consider to always hire people that are willing to go... read more

Business response:

Ms. Aquino, Thank you for the nice comments about Ms. Brenda. She is not avoiding your calls, she has been in the hospital for two weeks and we are hoping she will return in a few weeks. However, if you need anything in the meantime please feel free to talk to Lisa or Debbie, they can assist you in her absence. Thank you again for your kinds words, we truly appreciate your business. 

Deborah B.'s profile image
Deborah B. 
7 years ago

Rachael is Awesome, extremely helpful and overall a wonderful Account MGR to deal with! Thanks for everything!!! 

Business response:

Ms. Brown, Thank you for the kind words about the service we provided you. It means a lot to us. 

Meagan G.'s profile image
Meagan G. 
7 years ago

****** was very helpful! She was concerned about a small dent in the car not noticed at the time I purchased it and went out of her way to assure I was happy and satisfied. 

Business response:

Ms. Greathouse, Thank you for taking the time to share such kind words about the service we provided you. It means a lot to us. 

Oscar A.'s profile image
Oscar A. 
7 years ago

****** wheeler she's the best. She knows how to help out to customers n she's really nice. I would ask for her next time I need to get something taking care of Thanks 

Business response:

Mr. ********** Thank you for the kind words about the service we provided you. 

Paula S.'s profile image
Paula S. 
8 years ago

I needed help changing my password and customer service was excellent. I only wish I could remember her name. She stayed on the line with me to make sure I didn`t have any problems while changing my password. Nice friendly service for my busy morning. Thank you 

Business response:

Ms. ******** Thank you for the kind words and we are glad we were able to assist you. 

Frequently asked questions about First Texas Auto Credit

How is First Texas Auto Credit rated?

First Texas Auto Credit has a 4.7 star rating with 796 reviews. 

When is First Texas Auto Credit open?

First Texas Auto Credit is open now. It will close at 7:00 p.m.  

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