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First National Bank Texas
- Banks
- Killeen, TX
About this business
The First National Bank of Texas has more than 550 Gold Key Network automatic teller machines and nearly 200 banking locations serving customers throughout the state of Texas. The bank provides a variety of services to its customers, including personal banking options, such as checking accounts, direct deposit, interest bearing accounts, certificates of deposit, consumer loans and online services; business banking options, such as checking accounts, commercial loans and online services; loans, including consumer and commerci... read more
Location details
2201 Trimmier Rd, Killeen, TX, 76541, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had to order 20+ debit cards within the last year. Every month, the bank tellers explain they have sent the card to my address. I have confirmed the address every time, it has never arrived. Thinking it was an issue with the mail service itself, I changed my address on file two more times to that of my relatives- in hopes to receive my debit card. I have never received one. Going into the bank every two weeks since September 2019, it is now August 2020, has been incredibly frustrating. They issue me temporary debit ca... read more
I’ve been with first national / first convenience bank for about 3 years never had a problem with them till the pandemic started . I’ve been having to pay my bills when they come and I leave my account balance on zero I just don’t have the funds . And the little that I get paid it’s all in NSF fees . They’ve taken a little over 500 I never agreed to the terms to begin with I told my banker when I opened my account and she had said it’s not a problem just sign . And I asked them to be a little open a lot of people rely on wha... read more
this bank is the worst bank in the world they put charges throught at all different tumes the online alert is days behind so if you forget ta charge coming in your screwed for real they wont talk about any solution to get fees returned blam you treat you like a child i never in my life have seen such bad service i bet there employees dont bank with them
Well where should I begin? I've been replacing debit cards at an alarming rate with these people for almost a month now I keep my account in good standing for the most part. The problem that I am having is that I am not in a service area so I cannot go to a branch everything is done via phone (a joke in itself). So for the last month I've been trying to get a replacement card Everytime I get a new one it shows up dead and they cannot tell me why they say I am doing it even though all's I do is follow the prompts on the 800 n... read more
Worst bank EVER!! DO NOT bank with First National!! I had several accounts with them and let me first say they charge fees for anything and everything! I stopped using my account and started banking elsewhere but kept the account open. Well after not using my accounts in 6 months they closed the accounts. Also supposedly due to inactivity they charged me fees totaling what I had in my accounts just to justify keeping my money.
I opened an checking account in September 2019 and have been having issues since then. Over the months I noticed that unknown activities were assessed on my account. I reviewed the information with the branch staff and thought they would handle the issues. Let's fast-forward to April 2020 when stuff hit the fan. I began receiving unemployment benefits to no avail because there were unauthorized activities on the account. I contacted branch staff to cancel card and received another one. It got worse in May when it turned out ... read more
Everything is horrible about this bank , the app is always breaking down no help from customer service , just a horrible bank
We have paid our loan off December 2019 and we had an escrow check sent to us in January of 2020 it went to the wrong address.. I have spoke with five different people including a supervisor to get my escrow check.. today I am told I can’t help you!! So does anyone know wtf can help me..?? I am beyond frustrated and if it’s that difficult to mail me a check you are a bank u can electronically deposit into my account!! The customer service can’t even spell to correctly get my address to mail a check!! Of course now the excuse... read more
Where do I begin. Well I have been with this bank for 5 years. I will say they have no loyalty. Please do not do business with this bank. I used to recommend this bank to coworkers but no more. I’m going to do my best to discourage people I know, not to bank with this bank. Well my bank account was compromised. I lost my wallet and I let the bank know immediately. I called told them my checks and cards were in my wallet. They said they would cancel checks and cards. Well I don’t know about you but that didn’t sound like enou... read more
Frequently asked questions about First National Bank Texas
How is First National Bank Texas rated?
First National Bank Texas has a 1.5 star rating with 85 reviews.
When is First National Bank Texas open?
First National Bank Texas is open now. It will close at 5:00 p.m.
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