First Citizens Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

First Citizens Bank

4.4

About this business

Location details

2601 4th St SW, Mason City, IA, 50401, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.478 reviews
Select a rating
Tish Bell's profile image
Tish Bell 
6 years ago

Wow! Charging $8.00 to cash a $35.00 check (from your bank) is beyond ridiculous. The location in MLK must do better. You’re getting on the same level of Bank of America and that’s disheartening. I will definitely be sticking with my credit union even if I have to drive 45 minutes away. 

Pat Pj Collins's profile image
Pat Pj Collins 
6 years ago

They have limited banks and the charge a monthly fee for ATM usage. 

Allison Irene Brock-Futrell's profile image
Allison Irene Brock-Futrell 
recommend  Recommended
6 years ago

Long time stable pillar in the community, meeting all your financial needs quickly and professionally. Thank you so much for supporting local sports!! I am out fund-raising for Conway High School Varsity Football Team. Appreciate your tax-deductible support. As always, TIGER NATION, thank you for your generous support <3 http://www.snap-raise.com/fundra…/conway-high-football-2019… 

Allison Futrell's profile image
Allison Futrell 
recommend  Recommended
6 years ago

Long time stable pillar in the community, meeting all your financial needs quickly and professionally. Thank you so much for supporting local sports!! I am out fund-raising for Conway High School Varsity Football Team. Appreciate your tax-deductible support. As always, TIGER NATION, thank you for your generous support <3 http://www.snap-raise.com/fundra…/conway-high-football-2019… 

Allison Brock Futrell's profile image
Allison Brock Futrell 
recommend  Recommended
6 years ago

Long time stable pillar in the community, meeting all your financial needs quickly and professionally. Thank you so much for supporting local sports!! I am out fund-raising for Conway High School Varsity Football Team. Appreciate your tax-deductible support. As always, TIGER NATION, thank you for your generous support <3 http://www.snap-raise.com/fundra…/conway-high-football-2019… 

Ricky Toler's profile image
Ricky Toler 
recommend  Recommended
7 years ago

Good Bank friendly employees 

Jodi Lynn's profile image
Jodi Lynn 
recommend  Recommended
7 years ago

Susan,in the call center in Mason City, was so helpful today! I had to call back and she even remembered who I was! I was super happy with the service I received today! Thank you! 

Alice Anderson's profile image
Alice Anderson 
recommend  Recommended
7 years ago

I have been with First Citizens Bank so many years that I can’t remember not having First Citizens as my Bank. Everyone is super nice, up on what they are doing and always willing to help anyone that needs help, with a smile. You will why banking at Forest Citizens. 

Lawrence E Rudisill's profile image
Lawrence E Rudisill 
recommend  Recommended
7 years ago

I have my business account set up with First Citizens. Josh helped me get a credit card for my business which has been crucial for my business. Josh Apel is one of the most helpful banker I have ever worked with. He goes the extra mile for his customers and then some. I highly recommend doing business with him and First Citizens. I trust him completely with my banking needs. 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 4.4 star rating with 78 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com