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First Citizens Bank

4.4

About this business

First Citizens Bank serves Mason City and surrounding communities with personalized service and provides sound financial solutions. Our products utilize the latest in technology: online banking, bill pay, and mobile banking along with EMV debit/credit cards for personal or business accounts. Our financial services include checking, savings, CDs, IRAs and HSAs. We also offer personal, home mortgage, real estate, agriculture, commercial, and business loans. Our concierge-style group travel opportunities range from day trips to... read more

Location details

2601 4th St SW, Mason City, IA, 50401, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.471 reviews
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Shelby Kay's profile image
Shelby Kay 
5 years ago

I switched banks to First Citizens in the past year. I wish I'd have switched sooner! I love how friendly everyone is, and how kind and helpful they are whether you need a few hundred dollars in a pinch or you need advice on investing. Every person I've encountered there truly seems customer-centered and genuine regardless of your financial worth. Thanks for making banking kind (and knowledgeable). 

Viola May Chose's profile image
Viola May Chose 
recommend  Recommended
5 years ago

All aspects of your banking needs 

Pat Pj Collins's profile image
Pat Pj Collins 
5 years ago

They have limited banks and the charge a monthly fee for ATM usage. 

Jodi Lynn's profile image
Jodi Lynn 
recommend  Recommended
6 years ago

Susan,in the call center in Mason City, was so helpful today! I had to call back and she even remembered who I was! I was super happy with the service I received today! Thank you! 

Sue Martin's profile image
Sue Martin 
7 years ago

We have done banking through First Citizens Bank for years and continue to find the small town friendliness and caring from this bank and their associates this can be missing in bigger banks. 

Jerry Passehl's profile image
Jerry Passehl 
7 years ago
Michelle Wimmer Sanders's profile image
Michelle Wimmer Sanders 
7 years ago

You are all awesome!!So friendly and helpful!!!Been banking here a long time and with my husband too. 

Tim Putnam's profile image
Tim Putnam 
7 years ago
Chris Jessen's profile image
Chris Jessen 
7 years ago

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 4.4 star rating with 71 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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