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First Choice Ford
- Auto Repair
- Rock Springs, WY
About this business
Location details
1264 Dewar Dr, Rock Springs, WY, 82901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Service staff is rude and completely bogus, since when does an $80 part and $1000 labor add up to $1500. Time and Time again take it in for one thing and a dozen things are wrong or something completely different breaks working a month. Not just my personal vehicles but work vehicles as well, if it is under warranty take it to Utah and get it fixed... Do NOT take it here.
Business response:
We worked diligently to help resolve a very difficult issue caused by another Service center. We were confident, that had we performed the original repairs, we could have likely covered the additional repairs under a 2-year warranty. We regret your dissatisfaction, but also understand your frustration with the unfortunate situation.
This is the place to go if you want the best car buying experience! The teamwork amongst the employees was incredible while Tevin and Jake went above and beyond to make sure we had every question answered and that we were comfortable during our short wait. I've never experienced better customer service at a dealership!!
Business response:
April, your comments keep us motivated and working hard for all our guests! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Business response:
Josh, we would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (307) 382-2519 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
Just got a new truck and the service I got was absolutely amazing. Drove one truck and did not like it, drove the second one and they had me sold.
Business response:
Thank you so much for your business brother, and tell sis thanks also.
Great service. They got me in same day for checking out one of our company cargo vans. Gave us options with an hour and set up the fix appointment for the next business day. Vagus our Service writer was very professional and knowledgeable, very friendly and doesn't like Snow. LOL. You will know Vegus Instantly. If you walk up and say her name "Vagus" First Choice Ford might give you 10% off a wash.
Awesome sales team I definitely recommend this place to buy great vehicle for a very good price...Best within 3 states of shopping for a truck!
Business response:
We appreciate your feedback of our Staff's outstanding service, Davawn! At First Choice Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Very easy to work with. Get your vehicle in and out quickly.
Business response:
It is great to read such wonderful comments about your recent experience with us, Frank! Safe travels!
Frequently asked questions about First Choice Ford
How is First Choice Ford rated?
First Choice Ford has a 4.5 star rating with 1,406 reviews.
When is First Choice Ford open?
First Choice Ford is closed now. It will open at 9:00 a.m.
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