First Choice Ford

kevin o. 

on Birdeye

2 weeks ago

reading so many reviews from other people about Jenete, who was the same lady who was a bully. With this many people complaining, you would think she would change. She was horrible—these people hold your card, never touch it, then charge you hundreds of dollars, claiming labor. Never go here. lazy, thieving bullies—bad, bad, bad service  

Quratul A. 

on Birdeye

2 weeks ago

they stole my money never fixed my car on time -- made me loose time at work, and bullied me, having to go back to them multiple times the way they kept messing with my car—adding labor hours and constantly switching sensors and parts like they did note ven know what they were doing.  

M von D. 

on Birdeye

3 weeks ago

Absolutely frustrating service department. Dropped our Edge off over two weeks ago for transmission work. It was slipping noticeably but because it didn't show a "code" the technicians were unable to determine the problem. A week later, after a transmission service, they decided it was a bad torque converter. Said a new one would be in that Friday. A week later it arrived. They said it would be ready to pickup that evening, now Monday, two weeks after we dropped it off. Now Tuesday afternoon and they don't know when it... read more

Deborah M. 

on Birdeye

a month ago

We bought a Yukon from Fremont Motors in Nov. 2020. Fremont had a yearend special and shouldn't pass this opportunity up. There were a couple of issues with the seats and drivers side panel that needed to be repaired before we could take possession. It took 3 months before we got our vehicle. We were talked into a bumper-to-bumper warranty. We moved out of state and had an engine issue May 8th. We dropped it off at a certified mechanic shop. We called Fremont Motors to get info on our warranty, since the paperwork we had di... read more

Christopher R. 

on Birdeye

a month ago

Chris in service is a smart mouth and treats people like he's doing them a favor 

Steve H. 

on Birdeye

a month ago

I have taken my 2025 f350 into the dealership 5 times to find out why there is a clanking sound in the frontend. They have still not figured out the problem. They said they will call me when they think about it and then schedule another appointment. Yesterday I waited an hour before the tech started to look at it. I think they are staying busy making money off the warranty work at my expense. I strongly suggest you by elsewhere. 

Steve M. 

on Birdeye

a month ago

Ryan Ortmann was ours sales rep. He did a phenomenal Job! He was courteous and professional. Would highly recommend Mike White Ford and their staff, Ryan and Mike Vickhammer was a pleasure to work with. They made it happen!! 

Alex B. 

on Birdeye

a month ago

I bought a Ford Transit van from this place that they had to have known needed brand new brakes as well as a whole new abs system. I test drove it and found that the brakes seemed off so they took off about 1.4k from the price, but to find out a whole new brake system AND abs system would cost almost 4k. This happened withing 2 days of driving the vehicle. When I reached out to Tom the Salesperson I bought the van from I got no response.  

Cynthia P. 

on Birdeye

a month ago

I purchased a used 2017 Subaru Forester from Bob Davidson in October 2024. I was recently widowed and had been in two accidents earlier in 2024 that left me carless for a few months. I came to Bob Davidson looking for a backup car (so I didn't wind up without a car to drive again) and to use for my side job delivering. I actually didn't wind up using the car for delivery and am quite glad I didn't, I'm just blessed I didn't get hurt thus far. I thought buying from a dealership would mean that they stood behind their vehi... read more