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Firestone Complete Auto Care

3.8

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more

Location details

713 S Jefferson Ave, Cookeville, TN, 38501, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
3.8454 reviews
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Reid Otto's profile image
Reid Otto 
7 years ago

I waited for awhile, but I received great service and I will certainly come back to get struts! 

Amanda Henry's profile image
Amanda Henry 
7 years ago

It wouldn't let me take the survey so I figured I'd write a review on here. Very nice people here and they will make sure you are taken care of. If something gets messed up they will do everything they can to rectify the problem. Thank you Firestone for my new tires ! 

Jordan Ray's profile image
Jordan Ray 
7 years ago
Alyse Bruszewski's profile image
Alyse Bruszewski 
8 years ago

I was in Cookeville for a race with my sister in law and my front brakes went out. After trying a dealership in town, they were able to fit me in right away, run a service check and complete the overhaul on my brakes in a few hours. They gave us a ride to and from the hotel, called to update me on my car and provided details on the service that was completed and an estimate on what would need to be completed in the near future. Kristi was awesome and walked me through all the paperwork and props to the mechanic who worked on... read more

Kim Randolph Carr's profile image
Kim Randolph Carr 
8 years ago

Awesome customer service! They fixed my problem and made me happy! 

Wanda Collins's profile image
Wanda Collins 
8 years ago

Excellent professional employees. Very friendly and knowledgeable a smooth experience as we were on vacation and had only a few more days left to enjoy. They saved the day. Thank all of those who helped 

Karan Cook-Kontra's profile image
Karan Cook-Kontra 
8 years ago

Thank you so much Chevin, Thomas, and the other Firestone crew who helped a stranded family from Maryland. These guys went out of their way to help get my car fixed and back on the road. I am so grateful! You guys are awesome!! It's good to know that there are still good people in this world. Thank you so much! 

Susan M Arnett's profile image
Susan M Arnett 
8 years ago

They came to my Hotel with an air tank. Pulled that nail out of my tire. And I'm on the road again. Wait was minimal... Hey there busy !!!!! 

Tim French's profile image
Tim French 
9 years ago

In the past we always had good experience with Firestone but today.. was the worse I have ever had. We had a 8:30 appt. We got their just little after 8am , we sat their after 3pm , Over 7 hours. Their is no since in that. We got a good deal on the tires, they were good quality tires but it was not worth sitting their for over 7 hours. I would have rather gone and paid $100 more and got in and out in a couple hours but not no 7 hours. We will never be back again. They were taking Walk Ins before ppl who were sched. So ppl we... read more

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.8 star rating with 454 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open at 7:00 a.m. 

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