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Firestone Complete Auto Care

3.5

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more

Location details

201 E Central Texas Expy, Harker Heights, TX, 76548, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.5493 reviews
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Marta Hiraldo's profile image
Marta Hiraldo 
recommend  Recommended
3 years ago

first time in Firestone, great service, I was a walk-in 

Roy Johnson's profile image
Roy Johnson 
recommend  Recommended
4 years ago

Very friendly staff, helped us with our need of a new tire 

Business response:

Hi Roy, we're so happy to hear that you had a positive experience at the store. Thank you for sharing this feedback with us. We value your business with Firestone. ^Bryan 

Jason Allen Pede's profile image
Jason Allen Pede 
recommend  Recommended
5 years ago

great confidence service!!! 

John Rogers's profile image
John Rogers 
5 years ago

Service sucks truck been there since Friday for alignment busted tire stripped lugnuts all there doing and they won’t do anything about it 

Mandy Burgess's profile image
Mandy Burgess 
recommend  Recommended
5 years ago

I don't know what people expect. Duh they're going to try and upsale you, they work in sales. Just tell them no and get what you know the car needs. They did a great job and I waited as long as the lady estimated. 

Brenda Burns's profile image
Brenda Burns 
6 years ago

This used to be the place for all my car needs. However, after it went past oil changes and needed real work, their quotes came out to the price of a new vehicle and their repairs began to cause more problems than helping. Although once they forgot to put the oil plug in right and my oil leaked out everywhere. Then One of my other vehicles had worked done and they did the work wrong, they redid the work but it was never the same again. My last time with them, their employee had to drive my engine cover back to me because the... read more

Paige DeLong's profile image
Paige DeLong 
recommend  Recommended
6 years ago

Today was the best customer service I’ve ever received at any auto place! I had an appointment at 9 this morning for an oil change, I was in and out within less than an hour! It began to rain and they pulled my car into the shop so I could get my son and myself in the car without getting drenched by rain and helped get my stroller in the trunk as well! I’ve been using Firestone for a while and always receive great service but today was extra special and wonderful! 

Gavin Smith's profile image
Gavin Smith 
6 years ago

I have been a loyal customer at not just Firestone, but the Harker Heighs location for over 7 years. I use to recommend them as a 5-star operation, but I cannot in good conscience recommend them anymore for ANY job. Over the past couple of visits, they have displayed more and more problems holding to estimated times and costs. They drop the ball on communicating with the customer and on communicating with the other workers in their own shop. If they tell you "It should be about 20 minutes" expect at least 2 more hours of wai... read more

Willie Yatúsabes's profile image
Willie Yatúsabes 
7 years ago

I didn’t have an appointment and they took care of me right away. The best Firestone in Central Texas! 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.5 star rating with 493 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open tomorrow at 7:00 a.m. 

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