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Fireside Designs

3.6

About this business

We invite you to visit our showroom and view over 40 burning displays. You will be sure to find one that meets all of your needs and fits into your budget. Our knowledgeable and courteous sales staff are ready to answer all of your questions. Call us today! 

Location details

1769 Riverdale Street, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
3.682 reviews
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Greta B.'s profile image
17 years ago

Great Business! I'm sorry to read that some people didn't have a good experience at Fireside Designs. I purchased a top of the line pellet stove from them a couple of years ago, and was more then pleased with the customer service I received. The salespeople were very knowledgeable about their product, and more then helpful with answering questions and determining the best product for me. This past winter, my stove required some minor maintenance, and surprisingly the issue was quickly resolved at a minimal cost. Fireside has... read more

kelly b.'s profile image
17 years ago

Wood Stoves I would not recommend this place to my worst enemy. Customer service was poor. I purchased a cast iron wood stove which ended up having a crack on the top. Returning the stove was a huge hassle. 

Caroline F.'s profile image
Caroline F. 
17 years ago

Good service We recently had to purchase a repair kit for our gas stove and they were very helpful with diagnosing our problem without having to have a service call. My husband fixed the problem himself. 

Annette L.'s profile image
Annette L. 
17 years ago

Firesid Designs Very knowledgeable. My niece bought a top of the line pellet stove at such a great price. They have sales or try to get rid of overstock, so bought at the right time you can save allot of money. Helpful in answering all your questions. 

julie d.'s profile image
17 years ago

Pellet stoves The salespeople are knowledgable of their products. I was very happy when they told me they installed the stoves. I paid for my stove and went home after talking to the installer on date they would come. Owner called and said the fireplace we had he would not let his installer install stove. So we ended up with no stove very upsetting 

Frequently asked questions about Fireside Designs

How is Fireside Designs rated?

Fireside Designs has a 3.6 star rating with 82 reviews. 

When is Fireside Designs open?

Fireside Designs is closed now. It will open tomorrow at 10:00 a.m. 

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