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Firebirds Wood Fired Grill
- Steakhouses
- Orlando, FL
About this business
Firebirds Wood Fired Grill is an American Restaurant and Steakhouse serving authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour at the FIREBAR or on the patio for drink specials and bar bites. We offer top-notch service and upscale dining at a modest price. Reserve Your Table with us today.
Location details
1562 N Mills Ave, Orlando, FL, 32803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good food and excellent wait staff! A little bit of a mixup when we were checking out, but everything was corrected.
First time here! We were seated immediately by the maitre d’ and a server told us she would be right there! She returned quickly for our drink order, and then our food selections. She was very knowledgeable about the menu items and suggested a way for me to get a smaller salad portion, which was delicious! Everyone was very attentive! The wine was fabulous and all food was wonderful!By the way, it was lunch time on a weekday so it was quite busy!
Worst bunch of morons running a restaurant...every time it’s wrong and it’s way over priced for what you get? Absolutely done!
Business response:
Hi Tori - we're terribly sorry to hear that you did not have the experience we aim to deliver during your recent visit. I'd like to have our regional manager contact you directly to learn more. Will you please reply or send us a private message with the best way to reach you? Thank you.
I only gave it a fair because the food was good, but the service was not good. Server smiled and was not mean, but noone seemed to care and noone came back to check on us or offer us bread or anything while we waited 45 minutes for our food. They didn't even offer an apology. Once a manager in a green shirt saw me looking around, looked to be coming my way. I looked at him, he saw I was displeased and quickly changed direction.-SMH. I was highly disappointed.
I ordered the pineapple chicken. The chicken was cold, but the vegetables were hot. The meal just didn’t taste good.
Business response:
HI Patty - thank you for taking the time to bring this to our attention. We're so sorry to hear that you had this experience as this does not reflect the quality food we aim to deliver and are known for. I will be sharing your review with our leadership team and would like to have our regional manager contact you directly to learn more. Will you please reply or send us a private message with the best way to reach you? Thank you.
Our first time here. We thoroughly enjoyed our experience. Pleasant wait staff and VERY good food.
Frequently asked questions about Firebirds Wood Fired Grill
How is Firebirds Wood Fired Grill rated?
Firebirds Wood Fired Grill has a 4.3 star rating with 4,221 reviews.
When is Firebirds Wood Fired Grill open?
Firebirds Wood Fired Grill is open now. It will close at 6:00 p.m.
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