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Financial Plus Credit Union

4.4

About this business

Better rates, fewer fees, free checking, auto/home loans, and more. Financial Plus Credit Union is the "PLUS side of banking." Federally insured by the NCUA. 

Location details

1831 25th Street, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4168 reviews
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Steve Fowler's profile image
Steve Fowler 
recommend  Recommended
4 years ago

Your morgage guy Erik fantastic! was struggeling who to ask, as well as how to ask the questions I had trying to buy a house, your morgage guy Erik great interfacer, he himself erik was piece of puzzle of all the people involved realtors, title people, assessors and others, but not just a piece, he knew something about how the pieces fited together, helped me not with just morgage but geting correct info from title company i had trouble asking right question from realtor for, saved me from mistakes I would have made without ... read more

Shallis Rene Ann's profile image
Shallis Rene Ann 
4 years ago
Lynne Wallin Hines's profile image
Lynne Wallin Hines 
5 years ago

E. Euclid location: We took our grandchildren to the credit union to deposit their piggy bank money in account. We are trying to teach them early. No smile, no welcome, no customer service at all. One would think the staff would want to encourage the next generation but completely uninterested in the transactions. So, when I come home to a letter for the Kirby roller skating party, feels pretty disingenuous. 

Mike Rittman's profile image
Mike Rittman 
recommend  Recommended
5 years ago

My wife and I recently re-financed our home with Erik at Financial Plus and could not have been more pleased with the experience. Unlike the typical large banks, the entire process took just a few weeks and Erik kept us well-informed from start to finish. We have been members of Financial Plus for many years and have always been impressed with their quality of service. They truly make you feel like a member rather than a number. Thanks again to Erik and the entire team at the WDM location of FPCU. You guys rock! 

Debra Oltrogge's profile image
Debra Oltrogge 
recommend  Recommended
5 years ago

Bridgette raleigh on Fleur drive was very exceptional helpful to us in helping us with our loan and she was Very friendly and discuss everything with us and made sure we understood and would definitely go back to her 

Deborah Richmond's profile image
Deborah Richmond 
recommend  Recommended
5 years ago

I have been a member for well obu40 years!! Their customer service is exceptional. 

Christina Gulick's profile image
Christina Gulick 
recommend  Recommended
5 years ago

My first account and STILL my Iowa account. Thank you Financial Plus Credit Union for your fantastic customer service to this Iowan living in London. 

Danny Mielneczek's profile image
Danny Mielneczek 
recommend  Recommended
5 years ago

Fantastic staff - always willing to help and amazing products and services. Highly recommend! 

Megan Berner's profile image
Megan Berner 
5 years ago

I paid off my loan over 2 years ago, they still haven't removed the lien from my car and I STILL dont have my title after fighting and doing ALL of the leg work between the crappy credit union and dallas county... what a joke!!!! also If you go in and ask for information retaining to YOUR CAR TITLE they will refuse to tell you anything and or help you out. highly recommend to choose another place, "manager " Jennifer is stand off-ish and super rude.... my car my title MY INFORMATION 

Frequently asked questions about Financial Plus Credit Union

How is Financial Plus Credit Union rated?

Financial Plus Credit Union has a 4.4 star rating with 168 reviews. 

When is Financial Plus Credit Union open?

Financial Plus Credit Union is open now. It will close at 6:00 p.m.  

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