Financial Plus Credit Union's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Financial Plus Credit Union

4.4

About this business

Better rates, fewer fees, free checking, auto/home loans, and more. Financial Plus Credit Union is the "PLUS side of banking." Federally insured by the NCUA. 

Location details

1831 25th Street, West Des Moines, IA, 50266, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4168 reviews
Select a rating
Ashley Alders's profile image
Ashley Alders 
recommend  Recommended
3 years ago

We were able to refinance our auto loan entirely electronically and it was so simple to do. Communication with Bridgette was exceptional and she is very professional and so nice to work with! 

Business response:

Ashley, thank you for your review! We were happy to assist with your online auto refi process! 

Carrie Richardson's profile image
Carrie Richardson 
recommend  Recommended
3 years ago

Great service and so easy to work with!Thank you Joya!!!!! 

Business response:

Thank you so much, Carrie! 

Chris Lynch's profile image
Chris Lynch 
recommend  Recommended
4 years ago

The customer service is top notch been going here for over 10 years 

Business response:

Thank you, Chris! 

Christal Shedd Birkenholz's profile image
Christal Shedd Birkenholz 
recommend  Recommended
4 years ago

Have been a member for many years and they have always been a great asset for my financial needs. Kind friendly staff. Even though I am now out of state, they have managed my financial needs with ease. 

Business response:

Christal, thank you so much! We appreciate your long-term membership, and the ability to continue serving you even though you're now out of state. Thank you for being a part of the FPCU family! 

Mona Hall-Wagner's profile image
Mona Hall-Wagner 
recommend  Recommended
4 years ago

Nice people when opening my account but not flexible to my needs. Was able to go to another credit union and get what I need so will be closing this account. 

Business response:

Hi Mona, we were glad to help you when you came in. I apologize we were not able to meet your needs. If you would like to talk further, please let us know! 

Harriet Kemp's profile image
Harriet Kemp 
recommend  Recommended
4 years ago

Friendly people, who always go out of their way for you if you have any concerns or something special needing done 

Business response:

Thank you, Harriet! 

Andrew Morgan's profile image
Andrew Morgan 
recommend  Recommended
4 years ago

Been with them for 10 years an always willing to help just a phone call away excellent service I would never switch to another bank 

Business response:

Thank you, Andrew, we are proud to have you as a long-term member-owner of FPCU! 

Jill P. Castillo's profile image
Jill P. Castillo 
recommend  Recommended
4 years ago

I’ve had an account with them since I was a kid. I’ve stayed with them throughout the years bc I love the friendliness of the staff and the ease of banking with FPCU. They are my go to for any loan I need big or small. 

Business response:

Jill, we appreciate your long-term membership more than you know! 

Diane Hansen's profile image
Diane Hansen 
recommend  Recommended
4 years ago

Friendly, professional and helpful. 

Business response:

Thank you, Diane! 

Frequently asked questions about Financial Plus Credit Union

How is Financial Plus Credit Union rated?

Financial Plus Credit Union has a 4.4 star rating with 168 reviews. 

When is Financial Plus Credit Union open?

Financial Plus Credit Union is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com