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Federico Chrysler Dodge Jeep
- Car Dealers
- Wood River, IL
About this business
Location details
1875 E Edwardsville Rd, Wood River, IL, 62095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Don't buy a vehicle from here. Right after we bought our SUV we found that the alignment was way off and the keyless entry didn't work. They refused to fix it. Now 3 years later we are having issues with the car. We purchased a 100,000 mile warranty ( for over $2300) from them and the told us when we bought it that it was 100000 miles from when we bought it (so 117,000 since it had 17000 on it when we bought it. )Well nope it's 100000 from 0. What a ridiculous warranty. They refused to make the fixes. We will definitely go e... read more
Business response:
Lindsey, I sincerely apologize for any difficulties you have had. We work hard to offer a reliable and honest experience, and I am concerned to hear that you are at all dissatisfied. If you would like to discuss your experience further, we would gladly speak with you to learn how we can do better in the future. Please privately message us with your contact information, and we will contact you as soon as possible.
THANK you for going above and beyond to make sure I was able to go home with the Jeep Cherokee I LOVE yesterday!!
Business response:
You're WELCOME! "Team-work makes the dream-work", right?!
Great experience (says a woman who bought a car solo). Can't say anything negative about the process or vehicle. Thanks
Business response:
Nancy, we are so happy to hear this! We want to make sure that every customer feels welcome when stepping through our doors, as we know that purchasing a vehicle can be a stressful experience. Thank you for taking the time to provide this wonderful feedback, we truly appreciate it, and hope to see you again at Federico Chrysler Dodge Jeep!
I had a great experience finding my new jeep at Federico! I worked with both Craig and Tony, and they were patient and very helpful. Both were honest and answered any and all questions. I would highly recommend them to anyone searching for the perfect vehicle!
Mike Brown and Tony Federico really worked with me to get the car I wanted. I highly recommend buying your next car here �
I took my car to frederico dodge because they were able to see my car immediately. Without the help of Eric at the service counter, I would've continued to drive my car. They had the car 7 hours and they found the problem and ordered the parts to fix it for me. They even put the car on the lift to show me the problem. I am forever grateful and I will only bring my car to them from now on for service!
Found the best deal on the vehicle I loved! Craig was awesome to work with! Made it super simple. Great customer service from start to finish.
Excellent team at Federico, fast knowledgeable and very caring. Michael was very helpful and I am now the owner of a brand new 2017 van in my name only, even after bankruptcy two years ago.. wonderful experience
Frequently asked questions about Federico Chrysler Dodge Jeep
How is Federico Chrysler Dodge Jeep rated?
Federico Chrysler Dodge Jeep has a 4.7 star rating with 357 reviews.
When is Federico Chrysler Dodge Jeep open?
Federico Chrysler Dodge Jeep is open now. It will close at 6:00 p.m.
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