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Family Healthcare Associates: Kellum Michael W MD
- Family Practice
- Allen, TX
About this business
Location details
1105 N Central Expy, Allen, TX, 75013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Did this provider answer all of your questions? Yes
Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes, they went above and beyond Did you leave the office feeling satisfied with your visit? Completely!
They may seem caring, but they made a mistake on my chart and when I tried to get them to correct it they were condescending and insisted that it was not possible that they could have made a mistake. One person in the office said she couldn't be sure because she couldn't read his handwriting, but then Donna called me back and absolutely refused to to even discuss it . I know that what he charted was not accurate, but they were so rude. I will NEVER go back there again.
Does this provider adhere to the customer is always right policy? Absolutely, the customer is always right here Were the restrooms well-stocked at this provider's office? Yes, they were well-stocked
Did you notice a foul odor when you arrived at this provider's office? No, I didn't notice an odor Did this provider use excessive foul language? Not at all! They are always respectful and courteous! Was it easy to find parking at this provider's office? Yes, it was convenient Does this provider always put the customer first? Yes, they always put customers first
Are you confident that this provider will continue working with you until a solution is reached? Yes, I know I can count on them to find a solution
Has this provider ever cancelled your appointment on you last minute? Never, they are very reliable. Were you able to relax during your appointment? Yes, I was completely at ease Was this provider's staff friendly? Yes Does this provider have a good professional reputation within your community? Yes, they are known for being good at what they do
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
Were the staff members able to answer your questions? Yes! They were the most knowledgeable staff I've ever seen! Did this provider prominently display their diplomas or business license? Yes Does this provider give unbiased advice? Yes
Frequently asked questions about Family Healthcare Associates: Kellum Michael W MD
How is Family Healthcare Associates: Kellum Michael W MD rated?
Family Healthcare Associates: Kellum Michael W MD has a 4.1 star rating with 54 reviews.
When is Family Healthcare Associates: Kellum Michael W MD open?
Family Healthcare Associates: Kellum Michael W MD is closed now. It will open at 8:00 a.m.
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