Family Healthcare Associates: Kellum Michael W MD

Anonymous 

on Wellness

13 years ago

Did a staff member acknowledge or greet you when you entered? Immediately! They gave me a friendly greeting as soon as I walked in Did this provider thoroughly explain the risks and benefits of your treatment? Yes, they made sure I had all the information I needed to make a decision Did this provider's staff seem to respect him/her? Definitely! They staff spoke very highly of him/her 

Anonymous 

on Wellness

13 years ago

Is this provider's business conveniently located? Absolutely! It is right off the freeway and close to everthing Does this provider offer any coupons, discounts or promotions? Not that I have seen Did this provider show attention to detail? Yes, I've never had to worry about them missing any important information Does this provider treat their staff well? Yes, they treat their staff with respect Did this provider leave you unattended for an extended period of time? No, I was always attended to 

Anonymous 

on Wellness

13 years ago

Was this family doctor friendly? Extremely Friendly Were the staff members able to answer your questions? They were rarely able to answer any of my questions Is this provider willing to pursue advice from other providers when necessary? Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary Did this provider leave you unattended for an extended period of time? No, I was always attended to 

Anonymous 

on Wellness

13 years ago

Were the waiting room chairs comfortable at this family doctor's office? Yes Was this family doctor's staff friendly? Yes Was this provider's staff friendly? Yes Was this family doctor friendly? Extremely Friendly 

Anonymous 

on Wellness

13 years ago

Does this provider promptly return your phone calls? Yes Does this provider have a good professional reputation within your community? Yes, they are known for being good at what they do Does this provider leave you on hold for a long time when you call? Never! I don't think I've ever been put on hold here for a long time 

Anonymous 

on Wellness

13 years ago

Did this family doctor answer all of your questions? Yes Did you spend a lot of time in the waiting room at this provider's office? No, my appointment started at the scheduled time Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Was this provider's staff friendly? Yes Were the restrooms clean at this provider's office? Yes, I could tell they were cleaned regularly 

Anonymous 

on Wellness

13 years ago

Did this provider's staff seem to respect him/her? Definitely! They staff spoke very highly of him/her Does this provider offer any coupons, discounts or promotions? Not that I have seen Would you recommend this family doctor to others? I Already Have 

Anonymous 

on Wellness

13 years ago

Was this provider's office easy to locate? Absolutely! It couldn't have been easier! Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Did a staff member acknowledge or greet you when you entered? Yes, I was greeted when I walked in Were the staff members able to answer your questions? Yes, they were able to answer my questions Was this provider willing to stay open late to accomodate your needs? Yes, they've stayed open late when I've needed he... read more

Anonymous 

on Wellness

13 years ago

Was it easy to make an appointment with this provider? Yes! It was effortless! Did this provider ever postpone your appointment? Not at all! They always try to get me in as soon as possible Did this provider use excessive foul language? Not at all! They are always respectful and courteous! Did this provider leave you unattended for an extended period of time? No, I was always attended to Did this provider have an entertaining selection of waiting room magazines? Yes