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Falcone Subaru

4.9

About this business

You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us! 

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,488 reviews
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ggmorris48's profile image
ggmorris48 
4 years ago

The zoom tutorial on our new car was informative and a good review after reading the manual. We appreciate the service we have received from Falcone. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

rlw's profile image
4 years ago

Great buying experience. I have bought many many cars here and everyone is wonderful to deal with. I'm sure I will buy many more from Falcone. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

ladderjock's profile image
ladderjock 
4 years ago

Bert was extremely professional,pleasant and answered any questions I had. Very accommodating to any request I made. He made my buying experience better than expected! 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

kevin.0's profile image
4 years ago

Betsy was very polite and professional in her job performance. She was extremely pleasant to chat with and definitely knows her job. Keep up the good work Falcone and great employees such as her . 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

abag7156's profile image
4 years ago

Alex was very helpful and made the buying process very simple. Was not high pressured. His follow up since the purchase has been consistent to see if everything is ok with the car. Jon Wilson in Finance was also very professional and efficient in completing the finance paperwork 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

kathlynethomas's profile image
kathlynethomas 
4 years ago

I had a great experience. Everyone took great care of us and made sure I was going home in the car I wanted and and did a great job of explaining the process and going over everything I needed to know about my new car! The car was perfectly clean and in great condition. I’m very happy with my choice to go to Falcone Subaru. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

clbrooks01's profile image
clbrooks01 
4 years ago

This is truly a family business, with excellent customer care. Scheduling is easy, and I always receive personalized attention. I will buy from this dealership again! I appreciated the appointment to go through all of the electronics capabilities, switches, and settings to make it work optimally for me. In addition, COVID adaptations were clearly posted and followed. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

jessecarleton's profile image
jessecarleton 
4 years ago

Great experience! Appreciated having a chance to return to ask questions and gain more information about how our new car works. We appreciate the personal, family-owned atmosphere of the business as opposed to more impersonal service at big box dealers. we felt that all of our questions got answered, all the employees we interacted with had personal experience with Subarus to speak from, which increased our confidence in the person’s knowledge. We did it feel pressured to continue adding features and extended warranty packag... read more

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

jarwilli's profile image
4 years ago

Falcone is a fantastic dealership. Everyone is so friendly and willing to help. Matt and Betsy were very informative and patient in explaining everything and being sure our questions were answered. We will definitely be Falcone customers in the future. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,488 reviews. 

When is Falcone Subaru open?

Falcone Subaru is closed now. It will open tomorrow at 10:00 a.m. 

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