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Falcone Automotive - Indianapolis, IN

4.7
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About this business

Anyone can sell you a new car. And if a new car is all you want, then you have lots of dealerships to choose from. But at Falcone Automotive, I want to build relationships. After four decades in the vehicle business, I know there is no substitute for customer service. You expect it. You deserve it. And that's what we are going to give you. You can count on it. Why? Because that's my name on the door. Bob Falcone President/CEO 

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
Review Performance in the last  
6 months
4.7663 reviews
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Mary Privett's profile image
Mary Privett 
3 years ago

I wouldn’t tell anyone to take their car here due to they have had my car for 12 days and counting! Have don’t no work to it an won’t tell me when I will have my car back! This place is a joke I can’t just go get it either due to the trans is out never got offered a loaner or help with getting around either definitely stay away from here if u don’t have a back up car 

Grant Gose's profile image
Grant Gose 
recommend  Recommended
3 years ago

After my car was totaled in an accident, I searched high-and-low for the best deal on my new vehicle, After leasing a VW in the past, I knew I wanted to return to the brand & began searching for the right dealership; my search came to an end at Falcone - they were they easiest to deal with and wound up giving the best pricing on the exact vehicle I wanted, so much so that I wound up driving to Indianapolis from Toledo to complete the transaction, despite the fact that there was a VW dealer ten minutes from my front door. 

Caleb Nickels's profile image
Caleb Nickels 
recommend  Recommended
3 years ago

We had a fantastic experience purchasing a vehicle at Falcone Subaru, from the initial online communication to walking out with a new set of keys. We worked with Fitz, Ryan, and Jon, and all three of them were so great to work with. They were all very personable, friendly, and honest, and just made the whole experience worthwhile. We appreciate the Falcone team for making it a pleasant experience for us. We would recommend Falcone to anyone looking for a new vehicle, and will definitely keep Falcone at the top of our list fo... read more

Faith Renee's profile image
Faith Renee 
3 years ago

Called to try and rectify the situation at hand which was being charged $410.00 for a tune up when all problems persist five minutes after driving off the lot . Mr Burdy and Steve seem to think since I’m a women I couldn’t possibly know what I’m talking about. I simply wanted to understand why my car is still back firing and check engine light kicked back in five minutes after driving off. Instead of coming to a resolution said staff members want to insinuate that I should be satisfied for receiving new spark plugs . I have ... read more

Karen Deckard Weddle's profile image
Karen Deckard Weddle 
recommend  Recommended
3 years ago

The staff is very friendly and keep you updated 

Meredith Rogers-Barnett's profile image
Meredith Rogers-Barnett 
recommend  Recommended
3 years ago

I've had a couple terrible experiences while buying vehicles at other Volkswagen dealers in town. I absolutely hate trying to purchase a new vehicle. I avoid it at all costs. My experience with Falcone was great start to finish. Everyone was super transparent and easy to work with. Chase worked hard to get us a great deal. Alex was easy to work with and helpful all along the way. Loving my new Tiguan. We will be loyal customers for years to come. Thank you so much for making the process so painless! 

Melanie Brown's profile image
Melanie Brown 
recommend  Recommended
3 years ago

We had a fantastic experience leasing our first car vs purchasing. Dylan in sales worked with our budget to a T, didnt pressure us into a higher trim or anything we weren't comfortable with. This was very much appreciated after the negative shopping experience we had at our local Subaru dealership. Cherish in finance was great to work with as well, made everything easy and fun to work with! We will look forward to getting our new Subarus here in the future! 

Brian Rosenberg's profile image
Brian Rosenberg 
4 years ago

Worked with Gene to lease a new ‘20 Outback to replace the ending lease on our ‘17 Outback. He was great to work with, found the car we wanted in another state to save us weeks on ordering the car. Will definitely be back next time. 

Amanda McCarthy's profile image
Amanda McCarthy 
4 years ago

Frequently asked questions about Falcone Automotive

How is Falcone Automotive rated?

Falcone Automotive has a 4.7 star rating with 663 reviews. 

When is Falcone Automotive open?

Falcone Automotive is closed now. It will open on Monday at 9:00 a.m. 

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