Faith Regional Physician Services Urgent Care

Alexis Knapp 

on Google

a week ago

I had an extremely disappointing experience today. I have severe asthma, which is clearly documented in my chart, and the nurse refused to prescribe me albuterol. She implied I might “use it for something else,” which was not only inappropriate but made it seem like I had some kind of drug issue. She then told me to go back to my hometown in Columbus to get treatment. If I were home, I wouldn’t be in Norfolk urgent care asking for help. I came in because I was having trouble breathing and needed proper care. Instead, I was q... read more

Denise Busskohl 

on Google

a month ago

When I got there there were 3 people at the desk. They were having a discussion of some sort and not one of them acknowledged that I was there. When the other 2 ladies left the receptionist still took a minute to ackowledge me then she finally asked me if I'd been helped? Obviously not. The nurse was great. I think her name was Leah. She was friendly and quick. I wasn't impressed with Jessica. She was dismissive and talked over me. I won't be going back there. 

Courtney Finkral 

on Google

2 months ago

I was sent here by a different provider at the hospital that needed me to do a test that she was not able to do in her office since the lab was closed for the day. She contacted the provider at FR Urgent Care directly and sent me over there to do the test. The front desk staff was very dismissive and acted annoyed that I was even there. She had no idea what was going on and why I was there yet acted like it was too much of a hassle to go ask the provider. The entire interaction made me feel unwelcome. Communication from the ... read more