Fairfield Volkswagen Parts Department's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Fairfield Volkswagen Parts Department

4.8

About this business

Location details

6065 Dixie Hwy, Fairfield, OH, 45014, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8524 reviews
Select a rating
Jayar Gene King's profile image
Jayar Gene King 
4 years ago

they sold me a car that was essentially totaled. Needed about $6k worth of work done, and I’d financed it for $5k. Don’t trust their inspection process, and definitely don’t get service done there. Apparently they don’t know what a “drivable car” is. I’ve spent weeks going back and forth with them trying to make them make it right, and so far it’s been more like pulling teeth trying to get a response. There are far more reliable and honest people you can go to in Cincinnati to get a car, I’m really disappointed I didn’t do s... read more

Jacob Andrew Lindon's profile image
Jacob Andrew Lindon 
recommend  Recommended
4 years ago

There is a dealer much closer to me, won’t mention which, they have consistently given me troubles with every experience. But Fairfield Volkswagen’s team has never given me issues or treated me ill mannered. I’ll gladly pay the extra money to have my vehicle taken here or drive the extra distance to deal with their awesome team and staff! Thank you all so much! 

Roberta Wendt Osborne's profile image
Roberta Wendt Osborne 
recommend  Recommended
4 years ago

We went there just intending to look/test drive a car. We were treated very well and it was an easy experience. John P. and Ken P. were very helpful and made us feel comfortable. We recommend them. 

Roberta Osborne's profile image
Roberta Osborne 
recommend  Recommended
4 years ago

We went there just intending to look/test drive a car. We were treated very well and it was an easy experience. John P. and Ken P. were very helpful and made us feel comfortable. We recommend them. 

Haley Strom's profile image
Haley Strom 
4 years ago

NEVER BRING YOUR CAR HERE FOR SERVICE! We brought our car here for warranty service and it took two weeks to 'fix' then when we went to pick up the car another light came on. They took our car again to 'fix' it and we the car back running terribly. The wheels were shaky, the car is making noises it never made, and Fairfield Volkswagen Service Department refuses to fix it. We have called, emailed, and shown up in person and have only been disrespected by multiple people. There is still not a fix to the problem as we have been... read more

Lee R Ballew's profile image
Lee R Ballew 
5 years ago

somehow I ALWAYS get screwed here. 

Tiara-Lanae Gentry's profile image
Tiara-Lanae Gentry 
5 years ago

I bought a used 2015 Chevy Malibu on May 16th. My sales representative was Landon. When I test drove the car the brakes/rotors were making a grinding. I inquired about the noise and he informed me that the car had been sitting and there is excuse brake dust and should go away as I drive it more. Two weeks after my purchase I noticed the brakes still making the grinding noise and there was also a piece of the belly pan hanging on the front driver side near the tire. I inquired with Landon and he assured it would be fixed. I g... read more

Alicia Taylor's profile image
Alicia Taylor 
5 years ago

I drove several hours to purchase a vehicle because they had a pretty decent deal. I asked that it be detailed (as the pictures online still showed some crumbs, places that needed to be wiped, etc) and gassed up ready for me when I got there. It wasn't. They never cleaned the areas I pointed out and had less than a quarter tank of gas. They acted as if I was unreasonable to request a full tank after I had just driven several hours and spent a large amount of money at their business. The reps I worked with weren't very friend... read more

Alicia Taylor's profile image
Alicia Taylor 
5 years ago

Frequently asked questions about Fairfield Volkswagen Parts Department

How is Fairfield Volkswagen Parts Department rated?

Fairfield Volkswagen Parts Department has a 4.8 star rating with 524 reviews. 

When is Fairfield Volkswagen Parts Department open?

Fairfield Volkswagen Parts Department is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com