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Factoria Eye Clinic
- Laser Eye Surgery/Lasik
- Bellevue, WA
About this business
Location details
4317 Factoria Blvd SE a, Ste A, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Strongly recommend – Great doctors office! they were very helpful in helping me figure out the best way to use my insurance.
Great doctors! – I had such a great experience at this clinic! They had a great selection of eyeglass frames and sunglasses, and the doctor and staff were all very nice. I would recommend them without hesitation!
Response from Owner – I would like to respond to FreddyFilosopher's experience with our office. Rigid contact lenses can sometimes be adequately re-conditioned in 10 minutes in-office. Other times the scratches are deep enough to require sending out to the laboratory to be polished. I'm sure this can be accomplished quicker than 3 weeks--I would be happy to expedite this process for you if you will contact me. You can call the office and ask for me or email me at factoriaeyeclinic@yahoo.
Factoria Eye Clinc poor service – I purchased an eye exam and contact lenses through Factoria Eye Clinic. One is now hurting, so I figured it was time for a lens clean and polish Shouldn't be a big deal -- 10 minute process at every eye doctor I have ever previously used. At Factoria? 3 WEEKS !?!?! Sorry FEC, You will never see me in your office again.
Great staff, great service! – I recently moved to the area, and was looking for a new eye doctor. I was so glad I saw Dr. Kaufman! Everyone at the clinic was very friendly, they even helped explain how my insurance worked and how to get the most out of my benefits. I strongly recommend them to everyone!
Horrible Billings Service – I advise not going this clinic unless you like to get lots of trouble. Doctor service was good. The staff there don't know how to bill to the insurance correctly. They even committ the billing fraud. I saw Dr. Jensen for the eye exam. The staff billed the service in the name of Dr. Daufman to my insurance. I immediatelly reported to my insurance and state attorney general office for the billing fraud. How can you bill to the insurance with incorrect doctor name? Stay away from this clinic if you l... read more
Best in eye care. – Your staff if very caring. Insurance can be very confusing. Thank you for taking the time to explain my benefits. You have gone above and beyond. Thank you.
Response from the owner – I am happy to note that one reviewer thought our staff seemed friendly and that the doctor seems knowledgeable. It is also good to learn where we can improve. Since reading this review our staff has decided to ask patients if they need their benefits explained to them before they have their appointment. If we forget (we are human) please ask us. Most doctors who provide contact lens prescriptions charge a fee for contact lens evaluation. Sometimes this is covered by insurance....sometimes not. Somet... read more
Recommended – We have had a dispute with the Clinic. It maybe due to miscommunication or mis-understood. However, Dr. Kaufman promptly gives explanation and we are accepting her proposition on Sept. 26, 2008.
Frequently asked questions about Factoria Eye Clinic
How is Factoria Eye Clinic rated?
Factoria Eye Clinic has a 4.9 star rating with 180 reviews.
When is Factoria Eye Clinic open?
Factoria Eye Clinic is open now. It will close at 5:30 p.m.
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