Face & Body Day Spa

Melissa C. 

on Citysearch

9 years ago

Spent 2.5 hours supposedly getting my roots touched up and partial highlights just to come home and see in real lights that my roots were the same!! Called to ask them to fix it or issue a refund. I was told they could not get me in for several days and refused to issue a refund so I could go somewhere else. Was told only the GM could give me my money back and would not be in for a couple of days. Either the girl was flat out lying or they have a terrible business model. Would not recommend them to anyone 

Alison H. 

on Citysearch

11 years ago

I received the signature facial today. The lady that did my facial was extremely nice but she was pushing other products on to me. She said I should get an eyebrow wax and buy some moisturizer. There are better places to go where they don't try to pressure you into buying other services/goods (Spa Winghaven is a good one). The facial itself was excellent! My skin felt cleaner afterwards but I still probably won't come back. 

soccergrandma 

on Citysearch

13 years ago

Save Your Money – I agree with others, services OVER priced for the same service you can get elsewhere. Have had several different services done and will NOT go back. Nothing special except the atmosphere and it is truly not worth it. TOO expensive.!!! 

angie Z 

on Citysearch

14 years ago

got ripped off!!!!!!!!! – I spent over $400 dollars and didnt get any results from a session at the ofallon, Mo FAce and body spa, on botox. GOT NO RESULTS have waited a year for them to hire someone to redo my session. I want my money back, I have called the manager at the Brentwood store , i am getting no where FAST! They blamed it on me that I didnt make it back in in 2 weeks for a check up to see if it worked! I was on vacation! It was either bad Botox or the Nurse injected it didnt know what she was doing They Need to b... read more

shoegirl5150 

on Citysearch

14 years ago

waay over priced & not worth it – I used to be a client, but yesterday was my last appt. there for highlights & a haircut. Supposedly they have launched a new campaign & reopening w/ so called lower prices...where?? $175 dollars is NO "deal" for highlights & a haircut. To make matters worse when I booked my appt. I specifically asked for a partial highlight, but instead was given a FULL highlight & then charged for it. If you have $$$ to burn this is your kind of place, I do not, and have no plans to ever return to this salo... read more

eqhntr78 

on Citysearch

16 years ago

Decent, but not worth the money! – I have always enjoyed getting the swedish massage here, but when I decided to get a pedicure I was shocked at what I got for the price. I have gone to numerous little store front nail salons for half the price and received a better foot and leg massage and my toes looked ten times better than the two times I have tried the Face and Body. My other dissapointment was the girls that work the front desk, they seem snobby and as if you are bothering them. They need to learn what customer service... read more

tamsfrodo 

on Citysearch

18 years ago

I loved it – I arrived early and was taken in a few minutes early. I was greeted pleasantly and offered refreshment. I had a facial, pedicure, reflexology massage, and eyelash tint done that day. In the several hours I was there, I was treated wonderfully and felt very pampered. I now get my hair and eyebrows done there exclusively. I look forward to every visit! 

starnja 

on Citysearch

18 years ago

Terrible Customer Service, Don't Waste Your Time! – The management of The Face and Body Spa is the worst! They were rude, unconcerned and unappreciative of my business. The massage therapist wore gloves during my massage, which I felt was rude. I would not waste my time or money in this establishment. Go someplace where you will be treated like royalty!!!