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Eyeglass World
- Laser Eye Surgery/Lasik
- Phoenix, AZ
About this business
Location details
3425 W Peoria Ave, Phoenix, AZ, 85029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Eye Glass world in Tyler is the most UNProfessional place of business. They have no quality in customer service skills. Yes we all know we have to wear masks! The first time they wouldn’t let me in with my 12 year old daughter to help her pick out glasses becuase they only wanted one person at a time. People go in there respectfully wearing the mask and the big dude with the bad ratty ponytail constantly harassing people about the masks. You can’t try on glasses and see what you look like while you are getting fogged up and ... read more
Business response:
Thank you for bringing this to our attention. I have shared your review with the corporate office and would be happy to have someone contact you about this. You can email me at eyeglassworld@nationalvision.com. It’s very important to include the location you visited, your name and your phone number. Thank you, Nancy
RecommendedGreat people. Great prices. Always honor warranty no questions asked. Take my whole family next time.
World's worst customer service. I was told to reschedule my appointment because they were helping another client and there was a 10 minute rule for check in. By they time they got to me it was past the 10 minutes and they refused to acknowledge my appointment even though they acknowledged me standing at the door. I was there....you were the ones who were running behind. A phone call to reschedule would have been nice instead of wasting my time and gas if you over scheduled. Julia, does not deserve her job. She walked away fr... read more
Business response:
I’m very sorry that happened. I’d like to have someone from corporate management reach out to you about this. If you’re interested, you can email me at eyeglassworld@nationalvision.com. It’s very important to include the location you visited, your name and your phone number so we can help as quickly as possible. Thank you, Nancy
RecommendedService was quick for what I needed. Staff was very friendly. Store was clean. Staff took appropriate measures (temp check, social distancing, mask policy) to ensure customer safety
Business response:
Thanks so much for taking the time to write a review. We love hearing from happy customers and we appreciate your feedback and your business!
Drs is good. Poor customer service..
Business response:
I’m sorry you had a poor experience with us. I would be happy to put you in touch with someone from corporate management. If you’re interested, please email me at eyeglassworld@nationalvision.com. It’s very important to include the location you visited, your name and your phone number so we can help as quickly as possible. Thank you, Nancy
Recommendedfound my glasses but with insurance its not BOGO they give you 40% off little diapointed in the false advertisement
Business response:
Thank you for taking the time to write a review. We appreciate your feedback and your business!
The Clearwater, FL location is terribly managed and understaffed. Expect to be lied to repeatedly by the staff and spend lots of time on hold if you call. I bought two pairs on Friday and was told they would be ready the next day after 1pm. Went in was told they would be Monday. On Monday, one pair was ready and they told me the other pair would be ready on Wens. So on Wens they said tomorrow. Then I call Thurs and I was told that the order was in, they didn't have time to go thru it but would call later that day when they w... read more
RecommendedWalked in without an appointment. They worked me in quickly. Abby Jane was so amazing helping me pick out glasses even finding the perfect pair that I normally wouldn’t have chosen. Great experience!
It’s amazing how political views get in the way of eye exams and glasses, if you don’t want someone to open carry in the store, maybe you should put up a sign instead of trying to rush through the eye exam causing them to get glasses they can’t even see out of, is it really that important?
Frequently asked questions about Eyeglass World
How is Eyeglass World rated?
Eyeglass World has a 3.6 star rating with 384 reviews.
When is Eyeglass World open?
Eyeglass World is open now. It will close at 7:00 p.m.
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