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Eye Care Associates
- Optometrists
- Cary, NC
About this business
Location details
2075 Renaissance Park Pl, Cary, NC, 27513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
2 Stars for the one nice honest lady working there. My son and I got a complete eye exam and glasses. First of all the wait was long from the beginning to the end. The eye exam was done terribly by the doctor with all the cosmetic surgery. She seemed uninterested impatient with my son and due to that our prescription wasn’t accurate. One of the kind employees told us we can get the exam done over and if the prescription is different they will redo our glasses. We declined and Instead of going back I went somewhere else and p... read more
Very friendly staff but once I went to pay the tech claimed to have rang up the glasses I picked “just as I had them in previous years” only to find multiple line item up-charges I had never purchased on previous glasses, including a 1 year “warranty” that I was not informed about. The receipt was folded and tucked behind multiple sheets of paper clearly in an attempt to hide the extra charges and get me out the door without noticing. That, including a mandatory retinal exam that is not covered by any insurance company while... read more
Very friendly staff but once I went to check out the tech claimed to have rang up the glasses I picked “just as I had them in previous years” only to find multiple line items on the receipt that I had not purchased on previous glasses including a 1 year “warranty” on the glasses that I was not informed about. The receipt was folded and tucked behind multiple sheets of paper clearly in an attempt to hide the extra charges and get me out the door without noticing. That including a mandatory retinal exam that is not covered by ... read more
Terrible customer service. The person I spoke to was not of help at all. I was told that they will give me a call to let me know the status of the eyeglasses I returned. They did not call me the day they said they will and worst is that I have to call them and listen to their unacceptable reasoning. Now, they are claiming nothing is wrong with my eyeglasses. Not to mention, they left an unreasonable part of the screw on my frame which is now taking to much time to be fixed.
Everyone was super nice. I’ve had not the best experience with eye doctors in general but I felt really comfortable here.
Frequently asked questions about Eye Care Associates
How is Eye Care Associates rated?
Eye Care Associates has a 3.6 star rating with 97 reviews.
When is Eye Care Associates open?
Eye Care Associates is closed now. It will open at 10:00 a.m.
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