Exclusive Motorcars

Michael V 

on BBB

a year ago

This review supersedes my previous review of 1/16/2024. Exclusive Motorcars made good on its promises. Based on their recent actions I would use them again. 

Derek A 

on BBB

a year ago

Great customer service from David as i was satisfied with his services and experience. 

James S 

on BBB

2 years ago

I was shopping for a car for my daughter, and so I answered to an ad for a 2016 Volkswagen Passat with low mileage from Exclusive Motors. The deal seemed good, so I contacted them. A person by the name of Amy answered to my inquiry and invited us to go and see the car. We drove for an hour. Amy wasn't there, but another girl welcomed us. We sat at her desk while she curiously went through a set of questions that I considered unnecessary. Finally, she went to see her boss, returned 10 minutes later and asked us to go to the l... read more

Allan G 

on BBB

3 years ago

I Contacted Exclusive Motorcars regarding the purchase of a Honda Accord EXL V6. I had a pre-qualification with ***********. I sent Exclusive the financing Info from Capital one for this specific vehicle. When Exclusive applied for the loan they added $3000 in charges that they never mentioned ahead of time. Of course the loan was denied. After the fact, Exclusive's salesperson named Ayanna argued with me telling me I was aware of the additional charges which were never mentioned. I was required by *********** to put $2000 d... read more

Victor F 

on BBB

3 years ago

We had to communicate online with a dealership many states away. We had a need to buy a car without test drive. Team at Exclusive was nothing but gracious and flexible. They did honestly walk around and gave us 100% honest opinion about the car they had for sale. Everything was disclosed. Delivery was set up by Exclusive and since driver was one day late, Exclusive was in communication with us every few hours. Overall exceptional experience. 

Kimberly R 

on BBB

3 years ago

I have thankfully never purchased a vehicle after reading the reviews, but I have had the unfortunate experience of using their service department. I took my husband's car in for a 4-wheel alignment. I had a coupon and was supposed to receive the 4-wheel alignment for $69.95 plus tax or so I thought. When I received my invoice it had a charge for shop supplies of $19.80 and no one could explain to me what it was for. I was contacted a few days later via text to leave a review. I gave them a negative review because in additio... read more

Amber P 

on BBB

3 years ago

DO NOT BUY FROM HERE!! Purchased a 2017 Nissan Maxima from here barley 2 months ago. Before I was able to make the first payment it was broke down. $13999, $17900 after financed that can't even be drove. It started running hot in week 2 of having it. I've taken it to the Nissan dealership twice to run a diagnostic and they couldn't tell me what was wrong with it. I took it to a 3rd place and found out It was a busted head gasket (for now) Which is going to cost another $4000. Hopefully not a crack in the heads. My husband ha... read more

Shawn G 

on BBB

3 years ago

Added $3600 to price of $32000 agreed upon deal after we both agreed on $32,200.00. Some sort of gimmick of Exclusive SmartCare for $3600.00 and Exclusive Power train of $995. This is not the first review of them adding these BS fees at the last minute. STAY AWAY FROM THIS DEALERSHIP. I wouldn't buy a car from them if they were the last dealership in the U.S. 

Shelley C 

on BBB

4 years ago

List price for Jeep was 32,090. My husband called to confirm that the price was as listed and was told yes. We got there and they added 9,995 for a lift that was already on vehicle. Very shady and poor advertising. You get someone to drive 6 plus hours just to say not the price.