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Ettleson Buick GMC
- Automotive
- La Grange, IL
About this business
Location details
6201 South La Grange Road, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great
Business response:
We're glad to hear that you had a great experience! Please let us know if there's anything else we can do for you.Sincerely,The Ettleson Cadillac Buick GMC Team
The dealer responded quickly, allowing me to set up an appointment and see the car easily. Ended up buying a vehicle from them. First class service all the way
Business response:
Thank you for this wonderful review, Michael! We appreciate your business and we hope you enjoy your new car!Sincerely,The Ettleson Cadillac Buick GMC Team
Not very truthful. Told me the vehicle I was inquiring about was sold over a week ago because they didn’t want to negotiate but the vehicle remains for sale on several different sites including their own. Typical of used car salesmen.
Business response:
Hi Ryan,I'm so sorry about this misunderstanding.Unfortunately, vehicles that have been sold remain on our website until the new owner takes delivery, so sometimes it does look like a vehicle is available after it was sold.If you have any questions, please contact our Internet Manager, Karen Lucas, at 708-215-2350.Thank you for the feedback.
Made appointment to see car was told to let them know if I couldn't make it or if anything changed and they would do the same turns out I drove 30 mins to see the truck and they sold it 2 days earlier so I think the dealership sucks!!!!
Business response:
Hi Darryl,I apologize for this misunderstanding.We value our customer's time and regret any inconvenience that was caused.If you have any questions, please contact our Customer Care Manager, Karen Lucas, at 708-215-2350 at any time.We appreciate your taking the time to let us know about this issue.
Great salelady, and her boss seemed cool, the lost the deal due to the finance guy. When a guy says sign and if you don't like the rate just go home and refiance it... well then you can keep the vehicle.
Business response:
Thank you for your feedback.We will look into this matter.We value our customers and want them to feel respected.IF you have any questions, please contact our Customer Care Manager, Karen Lucas, at 708-215-2350.
It was very hard to get the communication going. Many calls and emails are ignored. Finally got hold used sales car sales manager to tell me as we speak vehicle just got sold. Almost month later!
Business response:
I am so sorry that you had a disappointing experience with our dealership.We pride ourselves on quick responses to our customer's inquiries and I apologize that in your case we dropped the ball.Are you still in the market for a vehicle?We have a new Pre-Owned Sales Manager that would be happy to help you find the right vehicle.Please contact Karen Lucas, our Customer Care Manager, at 708-215-2350 if we can be of assistance.
prompt reply answered all of my questions
Great sales team, friendly not pushy at all.
ettleson contacted me the next day
Frequently asked questions about Ettleson Buick GMC
How is Ettleson Buick GMC rated?
Ettleson Buick GMC has a 4.6 star rating with 1,441 reviews.
When is Ettleson Buick GMC open?
Ettleson Buick GMC is open now. It will close at 9:00 p.m.
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