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Estancia Apartments
- Apartments
- Dallas, TX
About this business
At Estancia, you'll have top-notch options in amenities and features. Float all day at the resort-like community pool, use the convenient laundromat, and have the convenience of an apartment with a washer and dryer. These amenities, features and much more are waiting for you. Our community is one of the top places in the city for offering some of the best rates. Choose to live life exceptionally at Estancia!
Location details
13030 Audelia Rd, Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
NEW MANAGEMENT IMPROVING I moved in during the new ownership transition in August and they have done a better job at taking care of my requests and move. Due to the previous owners lack of management, I wasn't able to move in the day I had signed the lease for, but the new management was able to get me a discount on my future rent and get me into a better unit. I'm glad we have the new owners. they put work to maintain these apartments well. Don't hesitate in applying. Waleed and Emma will take care of you!
Stay away Avoid this apartment at all costs; their staff are very unprofessional and will only take your money with no refund. We applied online and made a payment. There was no contact from the leasing office for a week; we called several times, left voicemails and emails, and received no response or contact from them until we traveled down to come in, only to find out the apartment we paid for was terrible compared to what was posted on their website. We told them our move-in date was June 17, and the apartment was availab... read more
Business response:
Hi there. We're concerned to see your review and we would like the opportunity to better address your concerns. At your convenience, please contact our office at (972) 644-1460 or send us an email at tidesonlawlereast@rpmliving.com so we can better assist you and work to make things right.
Mangement Upon arrival, to current residing the management team has been nothing but amazing. Very tentative and helpful! Positive energy surrounding these Ladies,
Horrible These apartments has had different managers and broken promises for years. Dumpster is always running over, broken glass everywhere! Parking is horrible and if you get off after 5pm good luck finding a park because there are cars that never move and the parking is so close that you obtain scratches and dents on your vehicle everyday. Renovations and remodeling is being done poorly. This place is Infested with roaches from neighbors and you pay for pest control but they come whenever they want and roaches are still v... read more
Nope Literally the only reason I'm here is the price. The fire marshal can't pass the property and has been here more than twice in a month, THIS month. Pest control is shaky, and there are both roaches and mice. The pool wasn't open this summer for the second time in three summers I've lived here. The parking lot is horrid, the spaces are so narrow that it's possible to be trapped in your own car, and I can count at least four derelict vehicles that are obviously wrecked and haven't moved in over a month in ONE lot alone. T... read more
Happy Future Tenant I am a future tenant and I have been very impressed with my overall experience. I've experienced a very attentive manager, who's answered all of my questions and provided me detailed instructions for after hours assistance. Questions are answered in a timely fashion and with attention to detail. Management has been extremely professional and easy to work with. I couldn't have asked for a more seamless transition into my new home. I am very appreciative for that and I look forward to being part of this wel... read more
Horrible place to live!!!!!!!!!!! These apartments has had different managers and broken promises for years. Dumpster is always running over, neighbor hang clothes on a line which I've complained about but fine me for a mop hanging to dry, and dog poop is all over the grass because people do not clean up behind their pets. Parking is horrible and if you get off after 5pm good luck finding a park because there are cars that never move and the parking is so close that you obtain scratches and dents on your vehicle everyday. Re... read more
Business response:
We're sorry that this has been your experience but after further review in our system and speaking with our team we cannot cross-reference to determine who you are so that these issues can be addressed personally. We ask that you come by the leasing office so that we can assist you as we do take this review very seriously and will resolve the issues. Thank you and we hope to see you soon.
New owner and management Anyone lookn for an apt. Check out this property.. Its under new owner and new management so Its made a full 360.. Its been updated inside and out. I have been here off and on for about 3yrs and I honestly at first disliked these apartments cuz of maientence turn around time and things weren't getting done.. I'm happy to say that I love being here now. Things get fixed with in a good time frame you feel welcomed by the office crew. Property stays clean and the new owners and management care about ten... read more
Business response:
Thank you so much for your amazing review, we are thrilled to know that you are a long (on & off) term resident and that you have had a good experience. We know that you could choose to live somewhere else but do consider your choice a high compliment and we appreciate it very much. If you ever need anything please do not hesitate to reach out.
Much needed Improvement I've been here for over a 2 yrs and yes prior management, made a lot of promises, like a gated community, play ground , activities for the kids maintenance team still needs a lot of improvement, they-need HELP . but looking at the much needed improvement new management is doing it's bout time. Theses are much older apartments need new ac unit improvements. I agree on that. I've had ac issues.Parking could use more improvement and security we need a walking security guard like we use to have mainly for... read more
Business response:
Thank you for sharing your thoughts and experience about Estancia last year. I hope today you are pleased with all the changes we have implemented. Have a nice day!
Frequently asked questions about Estancia Apartments
How is Estancia Apartments rated?
Estancia Apartments has a 3.6 star rating with 334 reviews.
When is Estancia Apartments open?
Estancia Apartments is closed now. It will open at 10:00 a.m.
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