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Eros Tours and Travel Inc.
- Travel Services
- Los Angeles, CA
About this business
Cheap Flights Since 1990. Book over 370 Airlines. Book 24/7 Customer Support. Easier Than Ever Booking. Low Fare Guaranteed.
Location details
117 W 9th St, Ste 307, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Needs to be closed down! Here is the latest stunt by Cheap Fare Guru. It involves the cancelled 787 flights. I bought 2 United tickets on a 787 flight through CheapFare Guru. When I called United to change the flights, United was unable to do it because the tickets were sold as "bulk" to the travel agencies, so the cost of the tickets was not in the United computer system and therefore the agent could change to it to match whatever. So I have to go through the travel agency to facilitate the changes by providing the info to ... read more
STAY AWAY! Eros Travel charged me a $425 cancellation fee on a one way flight booking. All I wanted to do is change the date to 3 days earlier.. which would take 3 clicks with the mouse! They told me the airline charges them for changes... When I contacted the airline they did not even have the booking yet.. because all this (The change) happened within 1 hour.. (And there was a very personal reason to change the date, as my mother in law was dying!) So, needless to say will NEVER use EROS TOURS also known as AIRTKT.com ...
Glad to see others had better experiences, but mine wasn't so pleasant. Trying to have any sort of constant conversation with their customer service has been absolutely stressful. I understand the need to be put on hold, but as soon it seemed like nearly every time I was put on hold, a different correspondent would pick up and I'd have to start the process all over. Probably would have been fine if I didn't have to change my tickets, but as if that weren't stressful enough, the process I'm going through just to try and get t... read more
Please do NOT buy tickets from this company or you will be HARASSED! I bought 2 tickets from them ( and I am so regretted) and my credit card was charged right away. Then somebody from overseas ( b/c I could not understand him at all) called me and asked me if he could charge my cr.card $10 fee. I said no of course. Then I received a confirmation email for names and flight and the date which I replied to it right away . Since then they kept calling me every single night ( 12:00 am)and wake me and my husband up and say " chec... read more
They did the same thing to me. This company tried to screw me out of first 300 dollars and then 150 dollars for a ticket cancellation. I cancelled through United, but they still sent me confirmation on billing. They are super shady.
Our family has been choosing Eros Tours and Travel for several years. They maintain a high standard and have never been disappointing. Over the years, Eros Tours and Travel has have planned a lot of vacations for our entire family and we are proud to say that we had no problems with them. We are highly impressed by their knowledge of business and great attention to detail. They had never disappointed us with the deals. We got the full value of our money. Hence, whenever we travel, we choose Eros Tours and Travel and the team... read more
Thumps up Eros Tours and Travel, for the timely and cost effective service Monica and I (Kristopher) are in a live in relationship for 5 years. Our greatest hobby is traveling around together exploring the distinct cultures of different places. We’re also into photography. While I am an aspiring model, Tim has been into photography for past 10 years. In our quest to discover different places through Tim’s lenses we often choose to travel to the countryside, valleys, forests and the beaches. We’ve already completed our recent... read more
This place is absolute garbage!!!! Stay away at all costs. The "customer service" is horrendous, and every single person I talked to has been extremely rude. I had issues with trying to switch flights (usually a $150 fee) However, talking to American Airlines, they say if the change is made within 24 hours of booking the fee is waived. Eros insisted that I cannot change it without the fee because they get charged the $150. On the other hand, the American Airlines representatives said that is not true and they can have the fe... read more
Frequently asked questions about Eros Tours and Travel Inc.
How is Eros Tours and Travel Inc. rated?
Eros Tours and Travel Inc. has a 2.1 star rating with 187 reviews.
When is Eros Tours and Travel Inc. open?
Eros Tours and Travel Inc. is closed now. It will open at 9:00 a.m.
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