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Erie Federal Credit Union

4.0

About this business

Branch Ofc, NCUA, Wedding, Veterinary Bills, Vacations, Student Loans, RV, Mortgage, Medical Bills, Lower Fees, Home Equity/Mortgage Loans, Home Equity, Free Pre-Approvals, Fixed & Adjustable Rate Mortgages, Car Repairs, Car, First Time Home Buyer Programs, Equal Housing Lender, Debt Consolidation, Boat, Auto/Rv/Boat Loans 

Location details

3503 Peach St, Erie, PA, 16508, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.0136 reviews
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Gregory Van Nelson Jr.'s profile image
Gregory Van Nelson Jr. 
4 years ago

They cant keep up with the Covid, too long in line waiting up to an hr with only 3 cars in front.....understaffed aka slacking. Also doesn't believe in all American currency....never has $2 Bill's.....that's why you are a bank 

Jim Richard's profile image
Jim Richard 
4 years ago

TERRIBLE, Very unprofessional. Was quoted and explained one thing only to be lied to about a offer. Filed an application under false pretense, only to receive back completely wrong paper work at a terrible rate. Ill pay more in the future just not to use your company again. I've been a member for 20 years, ill be closing my accounts soon. 

Monie Love's profile image
Monie Love 
4 years ago

I had the most unprofessional experience with them! They discussed account specific info over the phone without proper verification! Then in a very matter of fact manner told me nothing could be done regarding my concern and that filing a formal complaint didn’t require a call back as they would handle the situation with additional training! Worst experience ever. You can’t train reps to treat people with respect and compassion . Can’t wait to close my accounts! 

Stacey Matczak's profile image
Stacey Matczak 
4 years ago

We’ve had multiple bad experiences with the customer service provided by EFCU. They clearly do not care about their customers. We will be switching all accounts to another bank. We’re so disappointed in the service (and lack thereof) that we’ve received. 

Brandon Carbone's profile image
Brandon Carbone 
4 years ago

Most unprofessional bank their is. Can’t wait to pull every dime I have out this weekend. This bank is absolutely useless 

UB Timmons's profile image
UB Timmons 
4 years ago

EFCU has been one of the best decisions we've ever made over 15 years ago. Very happy with their services and outstanding customer service. No company is perfect as Walt Disney but their pretty close. We thank you all at EFCU. 

Anthony Ruffa's profile image
Anthony Ruffa 
4 years ago

great bank. loved doing business with them. 

Paula Bell Lijewski's profile image
Paula Bell Lijewski 
4 years ago

Be aware you can recieve a call from the fraud dept located in Omaha Nebraska, it also may identify as Bank of America...glad for the vigilance, if you dont verify your card is frozen. 

Michelle Swanson's profile image
Michelle Swanson 
recommend  Recommended
4 years ago

Everything there the best. 

Frequently asked questions about Erie Federal Credit Union

How is Erie Federal Credit Union rated?

Erie Federal Credit Union has a 4 star rating with 136 reviews. 

When is Erie Federal Credit Union open?

Erie Federal Credit Union is closed now. It will open at 9:00 a.m. 

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