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Enterprise Rent-A-Car

1.8

About this business

Location details

227 Ethan Allen Hwy, Ridgefield, CT, 06877, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
1.8612 reviews
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Anwar T's profile image
Anwar T 
a year ago

Once again, Great experience at your Cutlerbay ***** location! Thank you ************************** for your prompt and professional response and help. We need more people like this in this and all other customer related businesses.I would definitely recommend Enterprise Rental to anyone that needs help with a rental. Thanks again ******* 

Judy H's profile image
Judy H 
a year ago

I will NEVER USE ENTERPRISE AGAIN I will go somewhere else because my insurance rented one for me because mine in shop.At first everything was good but then I came out from work to a flat so I called and they put me threw to roadside service.....LONG STORY SHORT 6&1/2 hours later the tire was changed.I was stuck in a parking lot in the hood and was told it will be about an hour( laughable) ..Then they said come Monday I needed to call & have another car brought out so I did & once again I was asked if in two hours if I could... read more

Gina G's profile image
Gina G 
a year ago

I called Enterprise 8/21/23--'Dee' requested a car rental for this Friday. She said nothing available and just transferred me to a survey! She doesn't ASK or even give me a chance to request another date! I left a 1 for review.Called back/****--very polite and informed me that Enterprise doesn't like to do interstate rentals.I would give **** 5 stars for his professionalism and kindness. Enterprise I wouldn't even give a 1 to, but no choice.Just wow! great business practice Enterprise. 

Renee W's profile image
Renee W 
a year ago

I love the business ethic at the rental location on **************** in **********, **. *************************** worked with me when I picked up my car. She was professional and efficient. When the tire pressure light was on as I started to drive away, I let her know. She took the car to the back and they put more air in the tires...light went off. No problems at all with the car!When I returned with the rental, ***************** was a delight. He also was professional, taking care of me immediately as I entered the busin... read more

Paul D's profile image
Paul D 
a year ago

I book online this am, after i found out my EV didnt start. I went to Enterprise with ****, my daughter had a game at Lake Worth at 12.15. The incompetent rude woman didnt want me to pay the reservation in cash? It cost $65. For the car plus $300. Deposit. I had only $260 available on one card and $330 on another card but enough cash. I asked to use both CC to pay, she said they dont accept 2 différents CC and they dont accept cash !! Seriously! That woman was bitchy and rude, she look happy of her decision! My daughter had ... read more

Monroe P's profile image
Monroe P 
a year ago

I was a customer for years on vacation this year was the 1st year they failed me up charging me an extra $800 . It's not about the money I trusted them I'LL PAY MORE just for better customer service and not to be treated different because I'm black .I'm not going to call them racist just misguided and ignorant .good bye Enterprise rent-a-car have fun with the extra $800 I hope it was worth it 

JAYNA S's profile image
JAYNA S 
a year ago

*****/riverdale location is garbage this is the 3rd time I've had a reservation and wasted my time to go pick up a vehicle they DIDNT have ...reservations don't mean s*** so don't count on this company especially if your trying to get somewere important...Thanks for nothing enterprise. 

Ernest M's profile image
Ernest M 
a year ago

Very Bad experience got a rental from enterprise due to an insurance claim get there they tell me all they have is a *** **** I tell the young lady I dont want a *** due to theft she tells me oh its a 2023 they cant it I get ********* the car not even *********************************************************************************************************************************************************************** my escalation to management and needing a call was under review I asked for his supervisor he told didnt have ... read more

David L's profile image
David L 
a year ago

My car that i rented at the end of July was filthy. Used nail file in console, paper protruding from rear seat, inside of windows filthy, steering wheel sticky and large patches of last winter's salt stains in the floor mats. Safe and sanitary vehicle ad is pure **. 

Frequently asked questions about Enterprise Rent-A-Car

How is Enterprise Rent-A-Car rated?

Enterprise Rent-A-Car has a 1.8 star rating with 612 reviews. 

When is Enterprise Rent-A-Car open?

Enterprise Rent-A-Car is closed now. It will open tomorrow at 8:00 a.m. 

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