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Enterprise Rent-a-car

4.1

About this business

Location details

1 Richard E Byrd Terminal Dr, Sandston, VA, 23250, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:30 p.m.
Tue7:00 a.m. to 11:30 p.m.
Wed7:00 a.m. to 11:30 p.m.
Thu7:00 a.m. to 11:30 p.m.
Fri7:00 a.m. to 11:30 p.m.
Sat8:00 a.m. to 8:30 p.m.
Sun8:00 a.m. to Midnight
4.11,400 reviews
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Heidi Hosley's profile image
Heidi Hosley 
5 years ago

Their customer service has really went down hill. 

Robynn Wright's profile image
Robynn Wright 
5 years ago

No your Renter hit me. Your Damage Recovery unit decided in his favor because he refused to answer the phone or emails. Golly I wonder why he didnt want to respond...could be because he didn't want to have to pay? I mean he committed a hit and run....but he must be an upstanding citizen. As your recovery agent told us we cant ASSUME he was driving. Could have been anyone. What a joke. He rented the van. Said van hit my truck. We have a witness and a police report but we just cant assume he was driving. Do you regularly allow... read more

Wayne Morris's profile image
Wayne Morris 
recommend  Recommended
5 years ago

Great Enterprise group at the Bentonville Air Port location ask for a small car to use for 4 days for the stay in Fayetville for Moms weekend at Uof A. Did not know I was asking Mgr of this location .He ask me what kind of vehicle I drove in Texas stated a Truck he then stated he coul not put me in a small car To my suprise he put me in a First Class Ford Crew Cab truck same price as Small car Great experience and Great Service. Thank You 

Hsiao-Ching Chen's profile image
Hsiao-Ching Chen 
5 years ago
Jenny E Lescano's profile image
Jenny E Lescano 
5 years ago
Michael John Nassenstein's profile image
Michael John Nassenstein 
5 years ago
Jennifer Stenger's profile image
Jennifer Stenger 
5 years ago
Denise Moreland's profile image
Denise Moreland 
5 years ago
Ernie DuPont's profile image
Ernie DuPont 
5 years ago

In the past all my rentals have been above what I expected. However this last rental the wiper blades where bad. We had rain for a few days in Virginia and it was hard to see out the windshield. Also we had to listen to a squeak the whole week we had it. The Enterprise employees where great dealing with. 

Frequently asked questions about Enterprise Rent-a-car

How is Enterprise Rent-a-car rated?

Enterprise Rent-a-car has a 4.1 star rating with 1,400 reviews. 

When is Enterprise Rent-a-car open?

Enterprise Rent-a-car is open now. It will close at 11:30 p.m.  

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